Overview:

We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate should have a passion for hospitality, excellent customer service skills, and the ability to handle various front desk responsibilities.

The ideal candidate should have open availability but hiring for 7a-3p shift including some weekends.

Responsibilities:

- Greet and welcome guests in a friendly and professional manner
- Check guests in and out efficiently
- Manage reservations and provide information about rooms, rates, and amenities
- Handle guest inquiries, requests, and complaints promptly and courteously
- Process payments and maintain guest accounts
- Assist with night audit procedures when necessary
- Operate phone systems and direct calls appropriately
- Maintain a clean and organized front desk area

Qualifications:

- Previous experience in hotel or hospitality management is preferred
- Proficiency in using front desk software and phone systems
- Excellent customer service and communication skills
- Ability to multitask and work efficiently in a fast-paced environment
- proficiency is a plus
- Strong knowledge of guest relations and services

Joining our team as a Front Desk Agent offers the opportunity to be part of a dynamic hospitality environment where you can enhance your skills while providing exceptional service to our guests.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Free parking
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Morning shift
• Night shift
• Weekends as needed

Work setting:

• In-person

Work Location: In person