*Job Overview* As a Front Desk Agent at our resort, you will be the first point of contact for guests, providing exceptional customer service and creating a welcoming atmosphere. *Duties* - Greet guests upon arrival and check them into their rooms - Handle guest check-outs efficiently - Answer phone calls and direct inquiries to the appropriate department - Assist with guest requests and provide information about resort amenities - Process reservations and cancellations accurately - Perform night audit duties as needed - Maintain a clean and organized front desk area *Qualifications* - Previous experience in a front desk or hospitality role is preferred - Strong customer service skills with a focus on guest relations - Excellent phone etiquette and communication skills - Ability to work in a fast-paced environment while maintaining professionalism - Knowledge of hospitality management practices is a plus - Bilingual proficiency is an advantage for interacting with diverse guests

Job Type: Part-time

Pay: $18.16 - $18.58 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Evening shift
• Weekends only

Experience:

• Guest relations: 1 year (Required)
• Front desk: 1 year (Required)
• Hospitality: 1 year (Required)

Ability to Relocate:

• Rosemont, IL 60018: Relocate before starting work (Required)

Work Location: In person