About us

We are agile, rewarding, customer-centric and our goal is to create a professional but friendly work environment in a newly constructed 90 room hotel.

Our work environment includes:

• Growth opportunities
• On-the-job training
• Company perks

Job Overview:

Full job description

We are looking for a Hotel Front Desk Associate to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Associate responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.

Responsibilities

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform customers about payment methods and verify their credit card data
• Register guests collecting necessary information (like contact details and exact dates of their stay)
• Welcome guests upon their arrival and assign rooms
• Provide information about our hotel, available rooms, rates and amenities
• Respond to clients’ complaints in a timely and professional manner
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs

Skills

• Work experience as a Hotel Front Desk Associate, Receptionist or similar role
• Experience with hotel reservations software
• Understanding of how travel planning websites operate, like Booking and TripAdvisor
• Computer, telephone, and customer service skills needed.
• Excellent communication and organizational skills

8-10 shifts per 2-week pay cycle to include either evening, nights, or a combination.
Weekends and holidays REQUIRED.

Hotel experience preferred, but not required. Starting salary based on experience.

MUST be dependable, reliable, punctual, and flexible. Seeking applicants with initiative and the willingness to grow with our team.

Applications submitted in person at 199 IH45 S, Huntsville, TX will be given preference.

Applicants applying through Indeed who do not attach a resume will be automatically rejected.

Job Type: part-time; full-time

Pay: $10-$11/hr based on experience

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 8 hour shift
• Evening shift
• Holidays
• Overnight shift
• Weekends as needed

Work setting:

• In-person

Experience:

• Hotel: 1 year (Preferred)

Shift availability:

• Day Shift (7AM-3PM)
• afternoon evening shift (3PM-11PM)
• Overnight Shift (11PM-7AM)

Work Location: In person

Job Types: Full-time, Part-time

Pay: $10.00 - $11.00 per hour

Expected hours: 64 – 80 per week

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Evening shift
• Holidays
• Overnight shift
• Rotating weekends

Work setting:

• In-person

Work Location: In person