About us

Hotel RL by Red Lion is a small business in North Olmsted, OH. We are professional, agile, professional and our goal is to Provide the best guest service experience. .

Our work environment includes:

• Modern office setting
• Food provided
• Modern office setting
• Growth opportunities

Job Overview:

We are seeking a highly organized and detail-oriented individual to join our team as a Front Desk Manager. As the first point of contact for our Hotel, you will play a crucial role in providing excellent customer service and ensuring smooth operations. This is a full-time position with competitive pay.

Responsibilities:

- Greet and welcome patients and visitors with a friendly and professional demeanor

- Answer phone calls, schedule appointments, and manage the office calendar

- Provide administrative support to the dental office, including managing patient records and maintaining confidentiality

- Coordinate patient check-ins and check-outs, collect payments, and process insurance claims

- Assist with billing inquiries and resolve any patient concerns or issues

- Maintain cleanliness and organization of the front desk area

- Collaborate with the dental team to ensure efficient workflow and patient satisfaction

Qualifications:

- Previous experience working at the front desk of a dental office is preferred

- Strong organizational skills with the ability to multitask and prioritize tasks effectively

- Excellent interpersonal and communication skills to interact with patients, staff, and external contacts

- Proficient computer literacy, including experience with dental software systems

- Familiarity with phone systems and ability to handle high call volumes

- Detail-oriented mindset with a focus on accuracy and attention to detail

We offer competitive pay for this position along with opportunities for professional growth within our dental practice. If you are a motivated individual with a passion for providing exceptional customer service in a dental office setting, we encourage you to apply for this Front Desk Manager position.

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off
• Professional development assistance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift

Ability to Relocate:

• North Olmsted, OH 44070: Relocate before starting work (Required)

Work Location: In person