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Overview:
We are seeking a professional and friendly Front Desk Receptionist to join our team. As the first point of contact for our organization, you will play a crucial role in providing excellent customer service and ensuring smooth operations at the front desk. This is a full-time position with competitive pay and benefits.
Duties:
- Greet visitors and direct them to the appropriate department or individual
- Answer incoming calls and route them to the appropriate staff member
- Schedule appointments and maintain calendars for multiple providers
- Collect and verify patient information, including medical records and insurance details
- Assist with patient check-in and check-out processes
- Handle billing inquiries and process payments
- Maintain cleanliness and organization of the front desk area
- Manage office supplies inventory and place orders as needed
- Adhere to HIPAA regulations to ensure patient privacy and confidentiality
Requirements:
- High school diploma or equivalent required
- Previous experience as a front desk receptionist or in a similar customer service role preferred
- Familiarity with medical terminology and medical records is a plus
- Proficiency in using phone systems, eClinicalWorks, Dentrix, Eaglesoft, or similar software systems is desired
- Excellent communication skills, both verbal and written
- Strong organizational skills with the ability to multitask effectively
- Ability to handle sensitive information with confidentiality and professionalism
- Knowledge of HIPAA regulations and compliance
We offer competitive pay, benefits package, including medical insurance, dental insurance, vision insurance, retirement plan, paid time off, professional development assistance, and a supportive work environment.
If you are a motivated individual with excellent customer service skills and meet the requirements outlined above, we encourage you to apply for this position. Please submit your resume along with a cover letter detailing your relevant experience. We look forward to reviewing your application!
Job Types: Full-time, Part-time
Pay: $40,328.04 - $48,567.10 per year
Expected hours: 40 per week
Benefits:
Healthcare setting:
Medical specialties:
Schedule:
Work Location: In person