We are a well-regarded private medical practice specializing in Mental Health and Wellness in South Anchorage. We strive to provide compassionate and personalized service to our patients in an environment that is respectful, private, and calming. We are seeking an exceptional individual to join our administrative & medical support team.

Compassion, professionalism, and excellent communication skills are essential. We are looking for an individual who is inherently kind and caring that shares our dedication to providing the highest standard of care in helping our patients achieve mental health & wellness. You must also share our values of respect, integrity, and have a strong work ethic. This position requires the ability to multi-task in a fast-paced environment maintaining focus on attention to detail, without loss of composure or compassion. We seek a responsible individual with effective time management skills who can thrive as a team player and work independently to assist our patients and our providers.

2 years medical office experience is required. Graduates of Certified Medical Assisting programs desired. A knowledge of basic office equipment and software is a must. Billing/insurance experience is a plus. We may also provide training for you to become a certified TMS (Transcranial Magnetic Stimulation) technician, for back up coverage for the main TMS technicians*. Must be able to pass background checks.

This is a full-time position Monday through Friday 9:15am to 6:15pm that offers an excellent benefits package including Health/Dental/Vision/Simple IRA/Paid Vacations and Holidays. This position involves both administrative responsibilities as well as direct patient care. Job Duties include but not limited to:

• Functioning as a patient liaison to their providers
• Answering multi-line phones
• Taking messages/creating and filing charts
• Scheduling appointments/Patient Intakes /Managing provider schedules
• Collecting Co-pay’s, deductibles, and past due balances
• E-prescribing/calling pharmacies/faxing in prescriptions if needed
• Appointment reminder calls
• Insurance verification/prior-authorizations and appeals
• Obtaining patient vital signs at check-in
• Assisting providers with a variety of administrative tasks
• Providing TMS back-up services using our TMS treatment device *
• Must love dogs

We have a carefully curated group of 8 wonderful providers that treat all the members of our team with respect and kindness. We are looking for an individual that is searching for a secure, long-term position that will grow with us into the future and become a part of our growing family. We always strive to create a safe, trusting, and supportive work environment.

If you feel that you have the qualities to be a part of our Willow Medical & Wellness team, please send us an email with your resume, cover letter and at least three professional references that can be verified.

Applicants with references that cannot be verified will not be considered. The cover letter should include a very brief statement about why you feel you would be a good fit for our office. When replying to this posting, please change the subject of your email to Detail-Oriented Front Office Administrative/Medical Assistant.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid sick time
• Paid time off
• Vision insurance

Medical Specialty:

• Psychiatry

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• EMR systems: 1 year (Preferred)
• Vital signs: 1 year (Preferred)

License/Certification:

• BLS Certification (Preferred)
• Certified Medical Assistant (Preferred)

Ability to Commute:

• Anchorage, AK 99518 (Required)

Work Location: In person