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Feast & Fettle is seeking aFulfillment Operations Manager. This team member will lead operations across all Fulfillment shift teams at our East Providence production kitchen facility.
To be successful in this role, you must excel at creating a culture of high performance AND building operational processes that scale. You can expect to have oversight of all Fulfillment operations at our home base in East Providence including labeling, receiving finished products, sorting, and fulfilling orders out to our members and remote distribution centers. This includes working closely with all departments, across food preparation, packaging, delivery, and customer service. You must love being both in the weeds of day to day operations, and troubleshooting operational problems to improve location performance.
What is Feast & Fettle?
What began as a private chef’s business in 2016 has blossomed over the years into the Northeast’s leading premium, fully-prepared meal delivery service. And each day at Feast & Fettle, we pour love and care into preparing, packing, and personally delivering weekly menu items to our cherished Member base across the Northeast. Our mission is both simple and expansive: to nourish everyday life. This speaks to the quality of our food, our community engagement, and how our service gives Members the space needed to devote more energy to what matters most in their lives.
We believe accomplishing this mission begins with nourishing the lives of our employees. Among our benefits, all F&F employees enjoy a free meal plan, wellness and education stipends, and access to the services of our in-house social worker. We are committed to fostering a positive and empowering environment in which everyone brings their best selves to work, contributing to the continuous betterment of the company. And it’s our culture that really sets us apart from other organizations in the food & hospitality industry. Through reducing barriers folks may be showing up with, we work to provide meaningful growth opportunities for all.
By joining us at F&F, you become part of a transparent cross-department team centering joy and ambition—on an exciting growth trajectory which we engage with mindfulness and care. We grow in service of sustainable profitability, mutual support, and thorough maintenance of the superior quality our Members expect.
What will the Fulfillment Operations Manager at F&F do?
Each day of the production cycle, you will work closely with floor managers to support operational excellence. You will ensure all products are properly fulfilled to the highest standards and ready to leave our home base kitchen to be delivered to core members, retail locations, and cold storage fulfillment centers throughout the Northeast.
Leadership and Team Management:
Fulfillment Operations:
Process Improvement:
Customer Satisfaction:
Collaboration and Communication:
You bring with you:
What we offer:
Full time, salaried compensation: $65,000
Schedule: Our Fulfillment operations run 24/6, requiring you to oversee the entire operation with a variable schedule based on team needs. The busiest days for fulfillment are Saturday to Wednesday, with peak deliveries on Sunday and Monday.
Competitive benefit package including:
Job Type: Full-time
Pay: $65,000.00 per year
Benefits:
People with a criminal record are encouraged to apply
Work Location: In person
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