Responsibilities
- Approach all encounters with guests and associates in a friendly service-oriented manner.
- Maintain regular attendance in compliance with Home2 Suites by Hilton standards as required by scheduling which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
- Comply at all times with Home2 Suites by Hilton standards and regulations to encourage safe and efficient hotel operations.
- Maintain a friendly and warm demeanor at all times.
- Initiate and complete the End of Day process.
- Complete the Night Audit checklist for computer procedures daily.
- Balance the day's work (i.e. telephone postings valet laundry server's and desk agent's paperwork etc.).
- Maintain cashiering responsibilities as per Front Office procedures.
- Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m.
- Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m.
- Follow safety and emergency procedures according to Aimbridge Hospitality standards.
- Maintain proper record keeping (i.e. log books etc.)
- Be familiar with all Home2 Suites by Hilton policies and house rules.
- Have a working knowledge of security procedures.
- Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates.
- Prepare and distribute the Daily Flash Report as needed.
- Train any new Night Auditors as requested by management.
- Run morning reports
- Follow up to ensure that nightly walk-throughs
- Complete any reports as requested by management in a timely manner.
- Attend meetings as required by management.
- Perform any other duties as requested by the Front Office Manager or any other member of management.
We are currently looking for Full Time - 11pm - 7am
Job Type: Part-time
Pay: $15.00 - $16.00 per hour
Benefits:
Schedule:
Work setting:
Shift availability:
Work Location: In person