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At Exact Sciences, we’re helping change how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career, an inclusive culture, and robust benefits to support your life while you’re working to help others.

Position Overview

The Genetic Counseling Assistant is responsible for assisting Genetic Counselors with their workflow; including managing call logs, following up with clients on any specimens received, and responding to any incoming inquires. The Genetic Counseling Assistant will also help analyze test results and draft reports based on results.

This is a remote, part time, 12 hours/week position.

Essential Duties

Include, but are not limited to, the following:

• Provide support and help organize workflow for Genetic Counselors.
• Monitor and assist with call center and the genetic counseling client phones.
• Assist on any follow up that is required from specimens received.
• Analyze test results and draft reports.
• Develop standard templates for frequent inquiries.
• Maintain and monitor company website for broken links and outdated information.
• Apply excellent verbal, nonverbal, and written communication skills.
• Ability to establish and maintain effective working relationships with clients and colleagues by using appropriate interpersonal skills.
• Ability to manage confidential information.
• Ability to work in a team environment.
• Ability to set priorities and manage multiple tasks simultaneously.
• Ability to troubleshoot problems effectively and efficiently.
• Ability to become proficient with new software programs rapidly.
• Apply high attention to detail.
• Ability to learn new laboratory skills and adapt to changing technology.
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
• Support and comply with the company’s Quality Management System policies and procedures.
• Maintain regular and reliable attendance.
• Ability to act with an inclusion mindset and model these behaviors for the organization.
• Ability to work designated schedule.
• Ability to grasp with both hands; pinch with thumb and forefinger; turn with hand/arm; reach above shoulder height.
• Ability to comply with any applicable personal protective equipment requirements.
• Ability to use various types of laboratory equipment; including microscopes, microtomes, blades, strainers, and pipettes for extended periods of time.
• May perform repetitious actions using lab tools.
• Ability to use near vision to view samples at close range.
• May be exposed to hazardous materials, tissue specimens, and instruments with moving parts, lasers, heating and freezing elements, and high-speed centrifugation.

Minimum Qualifications

• Bachelor’s Degree in Genetics, Chemistry, Biology, Medical Technology, or field as outline in the essential duties.
• Computer skills with experience with Microsoft Office Software.
• Comfortable working with specialized software applications
• Strong grasp of molecular biology and genetics techniques and principles.
• Excellent verbal, nonverbal, and written communication skills.
• Demonstrated ability to confidently make and receive phone calls from a variety of healthcare professionals and patients.
• Demonstrated ability to work with specialized laboratory instrumentation and software applications.
• Demonstrated strong grasp of molecular biology and genetics techniques and principles.
• Demonstrated ability to perform the essential duties of the position with or without accommodation.
• Authorization to work in the United States without sponsorship.

Preferred Qualifications

• Laboratory experience with DNA.

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Salary Range:

$32,000.00 - $52,000.00

The annual base salary shown is a national range for this position on a full-time basis and may differ by hiring location. In addition, this position is bonus eligible, and is eligible to receive company stock upon hire as well as annually.

Exact Sciences is proud to offer an employee experience that includes paid time off (including days for vacation, holidays, volunteering, and personal time), paid leave for parents and caregivers, a retirement savings plan, wellness support, and health benefits including medical, prescription drug, dental, and vision coverage. Learn more about our benefits.

Our success relies on the experiences and perspectives of a diverse team, and Exact Sciences fosters a culture where all employees can develop personally and professionally with a sense of respect and belonging. If you require an accommodation, please contact us here.

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We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state, or federal law. Any applicant or employee may request to view applicable portions of the company’s affirmative action program.

To view the Right to Work, E-Verify Employer, and Pay Transparency notices and Federal, Federal Contractor, and State employment law posters, visit our compliance hub. The documents summarize important details of the law and provide key points that you have a right to know.