The Department of Health Services, Division of Quality Assurance (DQA), Bureau of Assisted Living (BAL) is recruiting for a Healthcare Surveyor, to help ensure Wisconsin residents receive top quality care.

As an employee of the State of Wisconsin, you'll also have access to an amazing benefits package, including:

• 3.5 weeks of vacation, 9 paid holidays and ample sick time.
• Top rated health plan options starting at $39/month for single plans and $97/month for family plans, after 2 months of state service.
• Premium pension plan with at least a 6.9% employer match in 2024. Plus, a tax advantaged supplemental retirement savings plan which allows you to save money directly from your paycheck for retirement. Use this Total Rewards Calculator to see the total value of our competitive benefits package!
• Public Service Loan Forgiveness Program employer.

Please note: This position will be required to telework. The employee must be able to establish a secure home office. This position requires approximately 50% travel weekly, which may include overnight stays. Statewide travel will be required, with a focus on the northwestern region of Wisconsin.

This position offers a flexible schedule with the option of four 10-hour workdays.

Click here to see what working for the State of Wisconsin is all about!

This recruitment may be used to fill future vacancies with a focus on other regions of the state.

As a Healthcare Surveyor, you will:

• conduct program audits to certify compliance to state and federal requirements of inpatient and outpatient mental health and alcohol and other drug abuse and mental health services.
• monitor programs and their activities to assure ongoing compliance with Chapter 51 of statutes and investigate complaints against improperly operating facilities and/or programs.
• provide technical assistance to facilities and/or programs, individuals and groups applying for program certification and in other matters relating to compliance requirements involving Wisconsin Administrative Codes.
• navigate the relationship between statute and administrative code requirements, public safety, including patient rights, and the diversity of programs providing these services.
• interface with agency directors, physicians, psychologists, professional nurses and licensed mental health professionals in the program review and complaint investigation process.
• prepare to meet with Department leaders, professional service boards in other departments, testify in court, work with sheriff’s office and out-of-state health providers, and occasionally responds to legislators and larger Health Maintenance Organization representatives.

The starting salary is between $28.99 and $33.26 per hour (approximately between $60,300 and $69,100 per year), depending on experience, plus excellent benefits. A 12-month probationary period is required.

Pay for current or former state employees is set based upon the rules that apply to compensation for the applicable transaction. This position is in the Health Services Specialist classification and are in pay schedule and range 12/63.

All applicants who may be appointed to this position will be required to allow DHS to conduct a background check to determine whether the circumstances of any conviction may be related to the job being filled.

This position requires the ability to drive a State vehicle or the ability to provide one's own transportation. In order to become authorized to drive a State vehicle, you must meet the requirements of the State of Wisconsin Fleet Vehicle Policy, which are:

• Must have a valid driver's license,
• Must have minimum of two years licensed driving experience,
• Must be 18 years of age.

Additionally, your driving record MUST NOT reflect any of the following conditions:

• Three or more moving violations and/or at-fault accidents in the past two years,
• Operating While Intoxicated (OWI)/Driving Under the Influence (DUI) citation within the past 12 months,
• Suspension or revocation of driver's license.

All appointees will be subject to DHS' flu-shot policy.

DHS does not sponsor work visas for this position, thus, in compliance with federal law, selected candidates will be required to verify eligibility to work in the United States by completing the required I-9 form upon hire.

Minimally qualified applicants will have all of the following:

• Experience investigating, reviewing, editing, or researching practices, procedures, or reports (e.g., conducting interviews, writing reports based on findings, etc.).
• Experience writing reports, correspondence, legal documents, or other professional documentation based on research or investigation findings.
• Experience utilizing computer programs such as Microsoft Office Suite for data entry and report production.

Well-qualified applicants will also have one or more of the following:

• Experience investigating or triaging grievances or complaints.
• Experience interpreting or applying federal or State of Wisconsin statutes or administrative codes.
• Experience in an assisted living or other human service-related field.
• Experience providing services in the mental health or substance abuse related field.

The letter of qualifications is limited to one (1) page. For a guide on developing your resume and letter of qualifications and what should be included in these materials, click here.

Applying is easy! Click “Apply for Job” to start your application process. Sign in to your account or click “Register Now” to create an account before applying for the job. Follow the steps outlined in the application process and submit your application.

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• Once your application is submitted, no changes are allowed. Click “Save” to allow changes to your application as needed before submitting by the deadline.
• You may want to save a copy of the job posting for referencing after the deadline.

Submitted materials will be evaluated by a panel of job experts according to the qualifications above. Please monitor your email for communications related this position. Current or former permanent, classified, state employees must complete the online application process to be considered.

If viewing through an external site, please apply directly at Wisc.Jobs.

DHS is an Equal Opportunity and Affirmative Action employer seeking a diverse and talented workforce.

Veterans are encouraged to apply. For complete information on veterans’ hiring programs with the WI Department of Veteran’s affairs, click here.

For technical assistance and general information, please see Frequently Asked Questions. For questions about the position, to request a copy of the full position description, or for other employment inquiries, please contact Jacque Strook in Human Resources at [email protected].

The deadline to apply is May 7th, at 11:59 pm.