IGT

HelpDesk Technician

  • IGT
  • RI
  • Other
  • 17 days ago
Salary
$37K - $50K / Year

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Job Description

Location: RI Statewide, RI, US
Requisition ID: 14882

IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit www.igt.com.

Responsibilities

The media duplication technician is primarily responsible for producing high quality EPROM and software copies by operating EPROM “burning” and software duplications devices. Executes assigned routine technical processes in an assigned function.

Produces and verifies high quality EPROM and software copies and other circuitry by operating EPROM “burning” and software duplication devices

  • Receives and reviews incoming job orders for quantity, materials, time frame and special handling
  • Participates in planning or plans work requests to optimize utilization of equipment
  • Selects correct duplication apparatus and program or algorithm to meet requirements of each work order
  • Reviews blanks and unduplicated materials to ensure appropriate selection for job at hand
  • Sets-up, adjusts and may calibrate EPROM burning and software duplication devices to ensure that specifications are met
  • Operates EPROM burning and software duplicating machines
  • Participates in resolving set-up and duplication quality issues
  • Participates in auditing duplicated materials and components for compliance with specifications
  • Participates in coordinating services from other areas, such as inventory control and purchasing, to facilitate duplication processes
  • Performs preventative maintenance and minor repairs of duplicating equipment
  • Participates in control of raw and finished goods inventory
  • Follows ISO certification documented procedures and controls

Qualifications

  • Associate's degree or High School diploma or equivalent
  • Has basic knowledge of I.T and or gaming industry regulations
  • Has basic level proficiency with several relevant ERP tools
  • Has basic knowledge of EPROM duplications and Software and related media duplication equipment and processes
  • Has basic knowledge of EPROM burning and software duplicating equipment, auditing and testing
  • Exhibits professional and autonomy. Demonstrates knowledge of techniques needed, and experience in dealing with the processes

Keys to Success

  • Building collaborative relationships
  • Decision making
  • Drive results
  • Foster innovation
  • Personal energy
  • Self-leadership

IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to sex, race, color, religion, age, national origin or ancestry, disability, veteran status, sexual orientation, genetic information, gender identity or expression, and any other personal attributes protected by federal, state, or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.


At IGT, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $37,000 - $50,500. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.


Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses . In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.


IGT (NYSE: IGT) is the global leader in gaming. For more information, please visit www.igt.com.

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ॐ श्रीं ह्रीं क्लीं श्रीं क्लीं वित्तेश्वराय नमः॥