Overview
We are seeking a friendly and organized Host/Host to join our team in providing exceptional guest experiences. As the first point of contact for our guests, you will play a vital role in creating a welcoming atmosphere and ensuring smooth operations within our restaurant. Your ability to communicate effectively and provide excellent customer service will be key to your success in this position.

Duties

• Greet guests warmly upon arrival and escort them to their tables.
• Manage reservations and maintain an organized seating chart to optimize table turnover.
• Communicate with the kitchen and wait staff to ensure timely service and guest satisfaction.
• Assist guests with any inquiries or special requests, providing helpful information about the menu and specials.
• Handle guest complaints or concerns with professionalism, striving for a positive resolution.
• Maintain cleanliness and organization of the host/host area, ensuring a pleasant environment for guests.
• Collaborate with team members to support overall restaurant operations and enhance guest relations.

Requirements

• Previous experience in customer service or food service is preferred, but not required.
• Strong communication skills with the ability to engage effectively with guests and staff.
• Familiarity with POS systems is a plus, as it may be used for managing reservations and orders.
• A passion for hospitality and a commitment to providing outstanding guest services.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Flexibility to work various shifts, including evenings and weekends as needed.

Join us in delivering memorable dining experiences while showcasing your skills in hospitality!

Job Types: Full-time, Part-time

Pay: $18.00 - $20.00 per hour

Expected hours: 15 – 20 per week

Physical Setting:

• Fine dining restaurant

Shift:

• Evening shift

Ability to Commute:

• Shelton, CT 06484 (Required)

Ability to Relocate:

• Shelton, CT 06484: Relocate before starting work (Preferred)

Work Location: In person