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Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 10,500 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today.
Our mission and values make Augusta University an institution like no other. We are part of the University System of Georgia.
Augusta University -
Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912
Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904
Our mission in the Human Resources Division of Augusta University is to serve as a strategic resource for making Augusta University a top-tier university that is a destination of choice for education, health care, discovery, creativity and innovation. We enable and enhance the effectiveness of the organization by delivering reliable and creative HR services and solutions that support our customers and advance the university mission, vision and values. We provide HR expertise, strategic and timely support, creative and competent advice, meaningful and courteous service, and efficient and reliable processes.
This position serves in the Student Employment Center (SEC) within the Employment & Faculty Support Services section of Human Resources. This position will process student employment transactions and provide customer service to departments and students in reference to student employment.
Duties include, but are not limited to:
Processes/Enters/Reviews PeopleSoft Data
Provides Highest Level of Customer Service
Complete Clearance Process
Receives/Reviews Accuracy & Completeness of ePAR's
Assist Walk-In Customers
All Other Duties
High School graduate, GED or equivalent from a recognized stated or federal accredited organization with one year of customer service experience. Excellent customer service skills and demonstrated verbal communication skills required. Prefer experience with a human resource management system (HRMS) or comparable integrated database system and knowledge of human resources policies and procedures.
Ability to maintain confidentiality
Excellent interpersonal, written and verbal communication skills and ability to interact with a variety of customers effectively
Proficient in Microsoft Office and other computer software/databases and record keeping procedures
Strong problem-solving, multi-tasking, decision-making and prioritization skills; detail-oriented
This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."
Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.
Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.
Consider applying with us today!
https://www.augusta.edu/hr/jobs/ Search Job Opening ID: 270611
Select University Faculty & Staff > External Applicants if you are a candidate from outside the university
Select University Faculty & Staff > Internal Applicants if you are a current university employee
If you need further assistance, please contact us at 706-721-9365