Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities.

The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.

JOB RESPONSIBILITIES:
1. Establish and maintain a strong working relationship with managers and associates
2. Provide support to supervisors and managers regarding employee relations issues
3. Provide guidance to employees regarding policies/procedure questions/concerns
4. Interpret policies for managers/supervisors and employees to help ensure consistency
5. Ensure that Federal and State laws are properly adhered to and administered at local office
6. Assist with unemployment and discrimination charges
7. Assist with preparation of employee warnings to ensure fair, consistent treatment of employees. Sit in on written disciplinary actions as company/associate representative as needed
8. Coordinate employee grievance process
9. Assist with the training of new supervisors/managers on employee relation issues
10. Coordinate/assist with transition/severance process as needed
11. Keep abreast of current employment related laws and HR practices by reading professional journals/materials and by attending seminars/classes
12. Assist and act as backup to other People Services functions/responsibilities
13. Work special projects as assigned

EDUCATION:
Four-year degree in Human Resources or related field

EXPERIENCE:
4 years People Services experience with emphasis in a Generalist role

COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:
1. Excellent interpersonal, negotiating and communication skills
2. Good knowledge of employment laws and statutes
3. Documentation skills
4. Excellent ability to relate to all employees, regardless of positions held
5. Analytical and project management skills
Salary range for this role is $70,000-$90,000 depending on experience

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: .

Nelnet is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or .

Nelnet is a Drug Free and Tobacco Free Workplace.