Central States Group

Inside Sales /Customer Service Representative

  • Central States Group
  • Cedar Rapids, IA
  • Full Time
  • 19 days ago
Salary
N/A

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Job Description

Central States Group is an industrial distributor looking for a team oriented, quick learner with strong work ethics to focus on customer service related duties for pump/parts department. This position will work in conjunction with Outside Sales Associates to grow their existing customer base and create new customers.

Job Responsibilities

  • Provides timely and accurate quotations;
  • Processes orders
  • Ensures on-time delivery of product;
  • Answers general sales calls;
  • Works with vendors on order fulfillment, pricing and shipping;
  • Communicates with Outside Sales Associates regarding account status, opportunities, and appropriate follow-up or action plans;
  • Develops positive relationships with internal and external customers;
  • Stays current on details of Central States Group products and services by participating in ongoing training programs to enhance product knowledge and job skills

Preferred Skills, Experience & Education

  • High school diploma or equivalent required. Bachelor's degree from a four-year college or university preferred, or one to two years of applicate experience and/or training; or equivalent combination of education and/or experience.
  • Need to be self-motivated with a strong work ethic and with the ability to work independently and in a team setting.
  • Needs to be detail-oriented and able to meet deadlines.
  • Experience using Microsoft Office products
  • Strong problem solving skills with the ability to partner with others to achieve results/resolution
  • Ability to communicate effectively orally and in writing.

Competitive pay and benefits offered. Background check and drug test required.

Job Type: Full-time

Job Type: Full-time

Pay: $23.00 - $2,700.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday

Work Location: In person

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