About Us:

We’re Woodbury Supply Co. Inc. and we’re determined to make a difference in the building materials industry.

Our goal is to be THE “go-to” source for innovative, quality building products and personalized service. Our customers range from architects to builders to homeowners. We take pride in helping all our customers explore countless construction, design, remodeling, and/or replacement possibilities. As one of the most prominent Marvin Window and Door retailers in New England, we are all about the details. And? We want you to become part of our talented team.

We care. We are a family-owned, growing business, having opened two new locations throughout New England in the past six years. We are a company that values doers over talkers, and mentors over managers. We are a company where people who are self-driven and goal-oriented are rewarded with opportunities to grow.

Our Dayville, CT, location boasts a fast-paced, yet personal on-site environment. Check it out: http://www.woodburysupply.com/about-us.

Enough about us. You should love working towards a shared goal by seeking simple solutions to our customers’ big problems. You should hate monotony. Let your career reflect this.

Job Description:

As an Inside Sales Support associate, you will play a vital role in supporting our sales team to drive revenue growth and ensure excellent customer satisfaction. You will be responsible for assisting the sales team in various administrative and operational tasks to streamline the sales process and enhance efficiency.

Key Responsibilities:

• Provide prompt and courteous assistance to customers via phone, email, and in person. Address inquiries, resolve issues, and provide product information to potential and existing customers.
• Efficiently process sales orders, ensuring accuracy in product selection, pricing, and delivery details. Collaborate with the warehouse and logistics team to ensure timely order fulfillment.
• Assist the sales team in preparing sales quotes through customized manufacturer software. Coordinate with other departments to gather necessary information and resources required for the sales process.
• Manage and update the Point of Sale system with customer interactions, sales activities, and lead status. Qualify leads and distributes them to the appropriate sales representatives for follow-up.
• Maintain accurate records of sales-related documents, including contracts, agreements, and customer correspondence. Ensure compliance with company policies and procedures.
• Collaborate with cross-functional teams to align efforts with overall business objectives.
• Promote through discussion company resources, products, specialized offerings, and programs.
• Working with vendors to place orders, manage lead times, and discuss product updates

Requirements:

• Prior experience in the building materials (doors & windows) industry.
• Attention to detail and high level of accuracy.
• Strong communication skills, both verbal and written
• Proven experience in a sales support role or customer service position
• Proficient in Microsoft Office and Outlook
• Ability to work independently and as part of a team in a fast-paced environment

Summary:

• Inside Sales Support
• Location: 140 Louisa Viens Drive, Dayville, CT 06241
• Full-Time Hours: M-F 7:30 am – 5:00 pm

Benefits:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Short-Term Disability/Long-Term Disability
• Life Insurance
• 401K with company match
• Sick & Vacation time
• Birthdays
• 7 Recognized holidays

Why join Woodbury Supply?

• A fast-growing company with opportunities for personal and professional growth.
• Offering competitive pay and sales program bonus incentives (note, position NOT commission-based)
• Family-owned, great work/life balance
• Travel not required
• Best of both worlds– smaller personal on-site office environment with the support of a larger co. network
• Continual development of you & your skill-set with comprehensive industry/business training
• Equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or veteran status.

So, what are you waiting for?

Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Shift:

• Day shift

Application Question(s):

• Describe your experience of windows and doors in a work setting.

Experience:

• Building Materials/Supplies: 2 years (Required)
• Customer service: 2 years (Preferred)

Ability to Commute:

• Dayville, CT 06241 (Required)

Work Location: In person