Job Title: Inside Sales-VP Sales Assistant / Office Manager
Salary: $46,000 to $56,000 per year. This position includes an initial probation period of three months. Following a successful probation evaluation, the salary is open to $60,000 and may include an annual bonus.
Location: 708 Armstrong Dr., Buffalo Grove, IL 60089
Working Hours: 8 am-4:30 pm (Including 30 minutes lunch break)
Job Description:
Join the innovative team at Shinetoo Lighting USA LLC as an Inside Sales & VP Sales Assistant, where your contributions will be pivotal in driving our sales initiatives and supporting our esteemed Vice President of Sales. We are on the lookout for a highly motivated, versatile professional who thrives in a dynamic environment and is passionate about making a tangible impact in the lighting industry.
Key Responsibilities:
Sales Support:
- Lead Generation: Actively engage in cold calling and employ diverse outreach strategies to tap into new client bases.
- Sales Material Creation: Craft compelling sales presentations, brochures, product data sheets, and marketing collateral.
- Customer Database Management: Maintain meticulous records of customer interactions, sales trends, and prospective leads, with a keen focus on assisting customers with rebate incentive applications.
Administrative Duties:
- Schedule Optimization: Skillfully manage the VP’s calendar, ensuring efficient organization of meetings and appointments.
- Meeting Management: Take charge of meeting logistics, agenda setting, and overall coordination to guarantee seamless operations.
- Communication Oversight: Handle the VP’s correspondence, managing emails and other communication channels with professionalism.
- Travel Planning: Arrange and coordinate travel itineraries for the VP as required.
Customer Interaction:
- Query Resolution: Be the frontline point of contact for customer inquiries, delivering prompt and knowledgeable responses.
- Order Processing Support: Assist customers with their orders, ensuring precision in processing and tracking.
- Issue Management: Proactively address and resolve customer concerns, upholding the highest standards of service.
- Rebate Application Assistance: Guide customers through rebate application processes for our products and services.
Invoice and Payment Management:
- Invoice Generation: Create accurate, timely invoices for customer billing.
- Packing Slip Preparation: Oversee the creation of detailed packing slips for shipments.
- Payment Tracking: Monitor incoming payments and diligently follow up on outstanding invoices.
- Bills/Sales Commission Tracking: Make sure to pay all the bills / Sales Commission on time.
- Payroll-Taking care of ADP payroll enrollment
Customer Relationship Management:
- Customer Satisfaction: Engage with customers post-sale to ensure complete satisfaction and foster ongoing relationships.
- Feedback Collection: Actively seek out and compile customer feedback to continually refine our service quality.
- Opportunity Identification: Explore avenues for upselling, cross-selling, and securing referrals.
Qualifications:
- Demonstrated experience in sales support or administrative roles, preferably within the lighting industry.
- Exceptional organizational skills and the ability to manage multiple tasks efficiently.
- Outstanding communication abilities, both in written and verbal form.
- Proficiency in CRM and various office software.
- A customer-first mindset paired with adept problem-solving skills.
What We Offer:
- A vibrant, supportive work environment.
- Competitive salary package.
- Ample opportunities for professional growth and career development.
Application Process: Eager to light up your career? Please submit your resume and cover letter via Indeed's application platform or send them directly to [email protected].
Job Types: Full-time, Contract
Pay: $45,000.00 - $55,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
Experience:
- B2B: 3 years (Required)
- Sales administration: 3 years (Preferred)
- Lighting sales: 2 years (Preferred)
- Inside sales: 3 years (Required)
Ability to Commute:
- Buffalo Grove, IL 60089 (Required)
Ability to Relocate:
- Buffalo Grove, IL 60089: Relocate before starting work (Required)
Work Location: In person