About Us

Turnbridge is the preeminent mental health and substance use disorder treatment programs for young adults and adolescents.

Turnbridge has been treating addiction and co-occurring mental health conditions for 20 years. During this time – empowered by a supportive, mission-driven organization – the people of Turnbridge have become some of the country’s most experienced and innovative treatment experts. Today, Turnbridge is seen by many referring healthcare professionals as the first choice for addiction and co-occurring disorder treatment. Offering multiple gender and age specific treatment options, Turnbridge has grown to be one of the largest treatment programs in Connecticut.

Learn more about Turnbridge here: www.Turnbridge.com

What We Offer:

At Turnbridge, we believe we offer career growth, training opportunities and a fun work environment. Turnbridge is not just a job but a lifestyle. You can build lasting relationships with both co-workers and clients. If you are curious, open-minded and care about helping people, then Turnbridge is the place for you.

Benefits:

• Competitive Salary
• Health, Dental and Vision Insurance
• Paid time off
• 401K
• Short-Term and Long-Term Disability

Required Qualities: Thorough knowledge of Third Party payers and Medicaid. Detail oriented. Positive attitude, solid organizational skills, and the ability to prioritize and multi-task. An effective communicator, team player, ability to interact productively with other team members.

This a fully remote position and can be worked from anywhere in country however you must be able to work 8am to 4pm Eastern Standard time zone.

Essential Duties and Key Responsibilities:

• Performs follow up on outstanding claims via phone and electronically online as directed per the current A/R plan to ensure proper resolution and reimbursement.
• Resolves claims processing issues with third party payers and provides all required information in a timely manner and rebills claims as appropriate.
• Identifies issues resulting in non-payment of claims due to internal/external issues
• Researches, prepares, submits, and follows up on appeals of denied claims for assigned portion of the AR.
• Performs insurance verification of benefits for new patients and enters benefit information into the patient management system.
• Elevates significant issues to the Accounts Receivable Manager for further management interaction
• Works collaboratively with other operational units to expediently resolve outstanding claims
• Maintains strict patient confidentiality
• Maintains clear and concise notes
• Maintains baseline level of accounts/week

Required Skills

• 4+ years AR follow-up experience
• Thorough knowledge of third -party payers & Medicaid
• Knowledgeable and proficient with payer websites
• Strong attention to detail with ability to produce high quality work
• Experience with Evolv/Netsmart is a plus
• Experience with Change Healthcare is a plus
• Excellent written and verbal communication abilities
• Ability to prioritize and manage multiple responsibilities
• General knowledge of ICD-10 and CPT coding
• Basic ability in Excel

Job Type: Full-time

Pay: $45,000.00 - $48,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Experience:

• AR follow-up: 4 years (Required)

Work Location: Hybrid remote in New Haven, CT 06510