Executive Service

INTELLECTUAL AND DEVELOPMENTAL DISABILITIES INVESTIGATOR 1

Department of Disability & Aging
Memphis, TN
Salary: $4,517 Monthly
Closing Date: 09/23/2024

For more information, visit the link below:

https://www.dropbox.com/scl/fi/gr0sbqqwg8ear61081fso/IDD-Investigator-1.pdf?rlkey=qtjkqzek96eaaeqfln2f60ouv&st=r9jaqqkx&dl=0

This position may be eligible for a hybrid/remote work schedule.

Who we are and what we do:

The Department of Disability and Aging supports people to live the lives they envision for themselves by ensuring people can exercise rights, engage with the community and experience optimal health. At DDA, we are responsible for administration and oversight of services and supports for more than 1.5 million older adults and Tennesseans with disabilities.

Job Overview:

An employee in this position is assigned a workload within DDA's Reportable Event Management (REM) system and is responsible for investigative work of routine difficulty.

Investigative work may include: Triage of allegations of abuse, neglect, or exploitation; unexplained serious injuries; and questionable or suspicious deaths. Investigative work is performed following appropriate policies, procedures, and protocols. This classification performs responsibilities at the entry/working level of the IDD Investigator series.

This position will be filled with a person who has the ability to manage multiple projects in a timely manner, be able to work and communicate effectively in a stressful environment, possess excellent verbal and written skills, organize and prioritize assignments, work independently and have flexibility in their work schedule.

Key Responsibilities:

Job responsibilities include receiving calls to the DDA Abuse Hotline during State Operating Hours (Monday-Friday, 8:00 AM-4:30 PM CST), participation in On-Call Investigator rotations for hotline calls, triaging calls reported to the REM Intake Coordinators, and triaging events reported via Reportable Event Form (REF) as scheduled.

This position's primary responsibility is to triage allegations reported via the DDA hotline or Reportable Event Forms (REFs) which may include, but is not limited to: collecting documentation, conducting telephonic interviews, and completing entry into an established data management system.

Required Experience:

• One year of professional investigative experience or professional work with Individuals with Developmental or Intellectual disabilities and/or the elderly population.

Minimum Qualifications:

• Education equivalent to graduation from a standard high school and one year of professional investigative or professional work with Individuals with Developmental or Intellectual disabilities and/or the elderly population.
• Graduation from an accredited college or university with a Bachelor's degree in Social Work or other relevant behavioral science may substitute for the required experience.

Pursuant to the State of Tennessee's Workplace Discrimination and Harassment policy, the State is firmly committed to the principle of fair and equal employment opportunities for its citizens and strives to protect the rights and opportunities of all people to seek, obtain, and hold employment without being subjected to illegal discrimination and harassment in the workplace. It is the State's policy to provide an environment free of discrimination and harassment of an individual because of that person's race, color, national origin, age (40 and over), sex, pregnancy, religion, creed, disability, veteran's status or any other category protected by state and/or federal civil rights laws.