With our Agency's mission to support the recovery of people with mental illnesses, we provide a complete array of medical and support services for children, adults, and families throughout South Carolina.

This position is with the SC Department of Mental Health (DMH) - Coastal Empire Community Health Center (CEMHC) located in Beaufort, SC.

Responsibilities of the Information Technology Specialist (IT) includes but is not limited to:

• Performs the functions of CEMHC IT Help Desk and maintains the necessary documentation of all work orders. Assists in monitoring & supporting five (5) sites and approximately 100 users. Is our Lead Laptop Technician and School-Based Staff Liaison, responsible for imaging, staff training & follow-up, VPN tokens.
• Enters and follows up on all Spirit orders for VoIP system. Documents as required.
• Accomplishes hardware / software installation with the agency's images as required to include upgrades and security software. Provides on-going support for personnel and CEMHC equipment.
• Acts as CEMHC Electronic Medical Records (EMR) Liaison – updates staff information in the system, monitors & keys changes, captures electronic signatures. Provide technical support to users and acts as liaison with programmers. Takes the lead role in all Telepsychiatry, Zoom, Teams, and Doxy.me issues for the center.
• Responsible for CEMHC’s intranet site.
• Attends regional and state meetings for IT staff as required, sharing useful information with the IT team. Maintains good relations with agency management and officials, vendors and users.

Minimum Requirements:

High school diploma & four (4) years of experience in office automation systems, data communication systems design, processing of information in a data processing environment, or equivalent combination of education, training and experience.

In order to be considered an official applicant, you must apply on-line at www.careers.sc.gov. Follow the status of your application on-line. Please apply using the link below by no later than Wednesday, 05/29/24.

For a direct link to submit your state application, you can copy and paste the link below.

https://www.governmentjobs.com/careers/sc/jobs/4377042/it-service-specialist?department[0]=Department%20of%20Mental%20Health-MHC%20Coastal%20Empire&sort=PositionTitle%7CAscending&pagetype=jobOpportunitiesJobs

The South Carolina Department of Mental Health is an Equal Employment Opportunity Agency. We provide affirmative action and equal opportunity in employment for all qualified persons regardless of race, color, sex – including the basis of pregnancy, childbirth, or related medical conditions, national origin, age, religion, or disability.

South Carolina is making our Veterans a priority for employment in state agencies and institutions.

The South Carolina Department of Mental Health offers an exceptional benefits package for FTE positions that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave accrual per year
• 15 days sick leave per year
• 13 paid holidays
• Paid parental leave
• State Retirement Plan and Deferred Compensation Programs

Job Type: Full-time

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience level:

• 4 years

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• office automation systems: 4 years (Preferred)

Ability to Relocate:

• Beaufort, SC 29902: Relocate before starting work (Required)

Work Location: In person