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The Kroger Co.

Atlanta Position Profile

Position Title: Cashier

Enterprise Job Code:
Department: Front End

Position Reports To: Department Manager

Position supervises: N/A

Pay Level: N/A

FLSA Status: Non-Exempt

Profile last updated: April 16, 2014

Position Summary:

Provide exceptional customer service in a safe and clean environment that encourages our customers to return. st

Embrace the Customer 1 strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Job Functions:

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Follow all company policies and procedures in regards to safety.
• Tender customer transactions in quick and efficient manners.
• Promote for sale to our customers any current charitable promotions.
• Stay current with present, future, and special ads.
• Process customer transactions through the check lane quickly, accurately, and efficiently. Understand the

Point of Sale (POS) system, and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT,

Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company

• Understand and adhere to the company's limits on cash shortages and works honestly and effectively to control loss.
• Understand and adhere to shrink guidelines as it relates to front end operations.
• Understand and adhere to guidelines on restricted sale items (Alcohol, Tobacco, Fireworks)
• Maintain a clean and organized work station.
• Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
• Adhere to all local, state and federal laws, and company guidelines.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Behaviors/Skills:

Some of the Behaviors needed to successfully perform this position are:

Leadership Behaviors:

• Puts the Customer First - Anticipates customer needs, champions for the customer, acts with customers in mind, exceeds customers’ expectations, gains customers’ trust and respect.
• Communicates effectively and candidly - Communicates clearly and directly, approachable, relates well to others, engages people and helps them understand change, provides and seeks feedback, articulates clearly, actively listens.
• Achieves results through teamwork – Is open to diverse ideas, works inclusively and collaboratively, holds self and others accountable, involves others to accomplish individual and team goals.
• Leads through positive influence – Demonstrates strong character; builds partnerships; models a conscious balance between work and personal life; takes personal responsibility for own development; role models leadership qualities such as motivation, inspiration, passion and trust.
• Coaches and develops others - Develops and cares about associates, builds effective teams, helps people be their best, values and manages diversity, provides candid and constructive feedback.
• Leads change and innovation - Challenges the status quo, embraces technology, puts forward creative ideas, champions and implements process improvements, gathers the ideas of others, demonstrates good judgment about which ideas will work.
• Executes with excellence - Is action oriented, drives for results, sets clear expectations and milestones, reviews progress, acts decisively, solves problems, can be counted on to consistently meet or exceed goals.

• Provides clear and strategic direction - Plans and organizes well, sets a clear and simple course of action, stays focused on the most important priorities, has the ability to visualize and plan for the future, understands the industry and marketplace.
• Safety Awareness -Identifying and correcting conditions that affect employee safety; upholding safety standards.

Minimum Position Qualifications:

• Effective communication skills
• Knowledge of basic math

Desired Previous Job Experience

• Customer service experience
• Courtesy clerk

Potential Career Path from this position:

• Front End Supervisor
• Customer Service Clerk
• Other clerk positions within the Store

Job Codes to be used:

KERMIT 0500001 FRONT END/CLERK

Job Type: Part-time

Pay: $14.50 per hour

Expected hours: 12 – 28 per week

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 4 hour shift
• 8 hour shift
• Day shift

Weekly day range:

• Weekends as needed

Ability to Relocate:

• Atlanta, GA 30329: Relocate before starting work (Required)

Work Location: In person