Lead Billing Specialist
- Intermountain Healthcare
- Billings, MT
- Full Time
- 13 days ago
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Job Description
Job Description:
Provides extraordinary care to our customers through friendly, courteous, and professional service through a broad understanding of account handling processes, extraordinary interpersonal skills, and the ability to resolve complex issues in a timely and accurate manner.Practice Details:
As a Patient Billing Resolution Specialist, you need to know how to:
Work directly with patients to resolve billing issues presented at the care site or clinics. Investigate issues presented by reviewing data in Epic and relevant bolt on systems.
Work directly with Revenue Service Center personnel to problem solve the issue.
Communicate and follow through directly with the patient or designated family member(s).
Collect and process payments. Explain the billing processes and procedures of SCL Health to patients and site-based employees.
Develop and maintain relationships with Revenue Service Center personnel in Customer Service, Self-Pay, Cash, Insurance Follow-Up, Coding, and other areas impacting the patient billing experience.
Act as a resource for billing questions on behalf of the Revenue Service Center at the care site. Promote a patient-centric billing approach.
Minimum Qualifications
- High School Diploma or equivalent, required
- Minimum of three (3) years of work experience supporting the patient billing function, required-
In-depth knowledge of internal and external assistance programs, required- Demonstrated understanding of relevant contractual obligations and compliance regulations including HIPAA, required
- Bachelors Degree, preferred
Physical Requirements:
Interact with others by effectively communicating, both orally and in writing.- and -Operate computers and other office equipment requiring the ability to move fingers and hands.- and -See and read computer monitors and documents.- and -Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.- and -May require lifting and transporting objects and office supplies, bending, kneeling and reaching.Anticipated job posting close date:
04/30/2024Location:
Intermountain Health St Vincent Regional HospitalWork City:
BillingsWork State:
MontanaScheduled Weekly Hours:
40The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$19.06 - $29.90We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers , and for our Colorado, Montana, and Kansas based caregivers ; and our commitment to diversity, equity, and inclusion .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.