Position Summary Details

This position is responsible for giving direction, motivation, and guidance to a team of cleaners. This work is typically done in a commercial setting ie. Banks, Schools, Warehouses, Office Buildings, Manufacturing facilities and etc.

Essential Functions

• Conducts quality improvement inspections within assigned areas of responsibility
• Ensures quality and satisfaction levels are meeting and/or exceeding expectations
• Assures the highest quality of customer satisfaction
• Assists with Training and Development
• Provides guidance in safety, cleaning processes, procedures, and chemical usage to cleaning crew
• Counsels crew members in regards to tardiness, absenteeism, work performance etc., using proper documentation procedures
• Leads and participates in a team to ensure the successful completion of assigned tasks
• Responsible for the running and leadership of the shift in the absence of the Supervisor
• When the Supervisor is present, the lead worker may be responsible for directing smaller work groups
• Assists the Supervisor and Shift Manager in the direction and supervision of field employees
• While disciplinary authority is not given to this position, it is expected that the Lead will report performance issues to the Supervisor
• Establishes and maintains effective communication and working relationships with co-workers, shift coordinators, supervisors, managers, etc.
• Complies with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities

Responsibilities

• Provides leadership and direction to team members
• Provides open communication between field employees and management
• Provides positive coaching to team members
• Assists with the training of housekeeping staff and schedules work assignments
• Assists with making daily and weekly work schedules
• Oversees and performs cleaning operations in assigned building
• Takes care of keys and access cards for the property
• Reports damaged, broken and out of work features/items
• Makes sure premises are secured at all times
• Oversees and performs additional service requests (tag job) in assigned building
• Works with Area Manager to schedule jobs with Property Manager and cleaning crew to complete the work
• Coordinates scheduling of cleaning crew
• Oversees quality of jobs and confirms completion with Area Manager
• Provides training to all new hires assigned to the building
• Attends and participates in all meeting and training sessions involving assigned property and crew
• Completes time sheets, validates time sheet accuracy and delivers time sheets to office.
• Checks supplies, equipment, and chemicals weekly
• Completes order forms completely and accurately
• Coordinates equipment usage and inventories
• Performs all tasks and duties required of your team
• Miscellaneous duties as assigned

Qualifications

• One year of similar experience preferred.
• Must be 18 years of age or older
• Must meet all requirements to receive required badges and seals (if applicable), including successful completion of a background check and ten-year work history

Job Type: Full-time

Pay: $19.00 - $20.00 per hour

Expected hours: No more than 40 per week

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Experience level:

• 3 years

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Ability to Relocate:

• Phoenix, AZ 85016: Relocate before starting work (Required)

Work Location: In person