This role performs specialized legal support and administrative duties. You will report to a legal services manager. Join us today!

In this primarily home-based role, you will spend 80% of your time (4+ days per week) working from home, proximate to one of our office locations (within approximately 35-50 miles). On occasion you may be asked to travel to an office location for in person engagement activities such as team meetings, trainings, and culture events.

AmFam Group Locations include Madison, WI 53783.

Internal candidates are encouraged to apply regardless of location and will be considered based upon the needs of the role

Position Compensation Range:

$23.00 - $35.57

Pay Rate Type:

Hourly

Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.

Primary Accountabilities

• Performs research and prepare background information as requested.
• Receive and respond to all types of inquiries and relays messages.
• Complete task independently.
• Manage calendars, including court and other file-related appearances, appointments, internal and external meetings.
• Schedule and coordinate tasks for file handlers and themselves for future file-related activities and monitor the progress of those activities.
• Perform electronic mail handling and distribution functions.
• Screen and respond to incoming mail to relay and clarify information, coordinate file handler activities and otherwise facilitate file handling.
• Generate various types of legal and claims correspondence.
• Work with file handlers to ensure delivery of documents, and other items to courts, opposing counsel, experts and others.
• Contact and schedule opposing counsel, witnesses, experts, court reporters, clients, and others necessary for the coordination of investigation, discovery, depositions, meetings, independent medical examinations and trials.
• Perform data entry, collection of information, and review of initial materials for intake and setup of new matters.
• Perform tasks related to payments and closing files.
• Participate in projects and committees.
• Leverage knowledge of electronic legal database and claim management system to support file handler.
• Assist with training of unit employees.
• Administer specific divisional programs, working with vendors as needed and conducts special project work as assigned.
• Coordinate collection of claim information to respond to inquiries from other divisions.
• Responsible for maintaining and updating procedural documents and divisional contact information within systems for the division.
• Organizing, coordinating and performing claim administrative workflow and processing tasks, as well as understanding of the stages of litigation and the various types of legal documents within litigation.

Specialized Knowledge & Skills Requirements

• Demonstrated experience providing customer-driven solutions, support or service.
• Demonstrated experience performing legal support duties including interacting with members of the judiciary, opposing and co-counsel, clients, and expert and lay witnesses.
• Demonstrated experience working with confidential documents and situations.
• Demonstrated experience with various PC software applications (e.g. Microsoft Office Suite).
• Demonstrated experience writing and proofreading legal documents for proper grammar and spelling.
• Solid knowledge and understanding of legal procedures, legal terminology, and the judicial system.
• Solid knowledge and understanding of legal ethics rules and the ability to maintain a high level of confidentiality.

Preferred Knowledge and Skills

• Cook County, IL experience strongly perferred.
• SharePoint, Guidewire/Claims Center, Legal eXchange or Legal Files helpful.

Education

• Not Applicable.

Licenses

• Not Applicable.

Travel Requirements

• Up to 5%.

Physical Requirements

Work that primarily involves sitting/standing.

Working Conditions

Not Applicable.

Additional Information

• Offer to selected candidate will be made contingent on the results of applicable background checks.
• Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions.
• Our policy restricts consideration of applicants needing employment sponsorship (visa) to specialty occupations. Sponsorship will not be considered for this position.

We encourage you to apply even if you do not meet all of the requirements listed above. Skills can be used in many different ways, and your life and professional experience may be relevant beyond what a list of requirements will capture. We encourage those who are passionate about what we do to apply!

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

#LI-MN2