IGT is seeking a highly motivated and driven individual to join our high performing Scheduling team as a Logistics Scheduler II. The Scheduler II will be responsible for providing first line point of contact to coordinate all scheduled activities with an emphasis on meeting quarterly and annual targets.

• Collaborate with cross-functional teams to ensure IGT and the customer’s goals are met.
• Respond to, resolve, and document all incoming cases reported by customers via telephone, web, and other support channels as required.
• Coordinate delivery of products based on customer requested delivery dates.
• Utilize CRM reports to ensure KPIs are met.
• Perform additional tasks or projects as requested to improve overall productivity, efficiency, and level of service.

Qualifications

• Ability to adapt to changing situations and make timely decisions
• Good organizational and problem-solving abilities
• Some knowledge of Gaming, logistics and order management
• Ability to prioritize tasks in a fast-paced environment
• Analytical mindset with attention to detail
• Familiarity with regulatory and compliance requirements in logistics
• Continuous improvement mindset and willingness to implement process enhancements
• Strong verbal and written communication skills
• Good understanding of ERP tools and CRM applications

Preferred Qualifications

• Minimum high school diploma, GED or equivalent is required
• Must be at least 18 years of age
• 1-2 years of scheduling or logistics experience
• SAP experience/knowledge
• Previous background in manufacturing/distribution/order management/customer service
• Ability to pass a background security investigation
• Available to work overtime and weekends as needed

Keys to Success

• Building collaborative relationships
• Customer Service
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: Hybrid remote in Las Vegas, NV 89113