The Sullivan Family of Companies (SFOC) is locally owned and operated and has been doing business in Hawai`i for over 70+ years. We are a group of related, but independently operated businesses including Foodland, Food Pantry Markets, The Coffee Bean & Tea Leaf Hawaii, Hotel Gift Shops and more. The SFOC is strongly committed to sharing our passion for extraordinary service, unmatched quality, and innovation, and delivering exceptional food and shopping experiences to inspire our community.

Foodland is looking for individuals to join our team as an in-store Loss Prevention Specialist. The Loss Prevention Specialist is responsible for ensuring overall safety for the employees and customers shopping in the store, protecting the company’s assets, and representing Foodland well to each person they come into contact with.

Essential Job Duties:

• Act as a deterrent against internal and external theft.
• Greet customers upon store entry and thank customers for their patronage upon exit.
• Identifies potential shoplifters and provides customer service to deter theft.
• Assists undercover Loss Prevention Agents when they stop shoplifters.
• Serve as a witness, as necessary, when shoplifters are detained by Loss Prevention Agents.
• Documents theft, or other noteworthy incidents, on the statement form.
• Prevents merchandise theft and shrink by monitoring store activities.
• Reports employee non-compliance with company policies to store management.
• Maintains public order on store/company premises as necessary.
• Identifies and corrects water spills and debris in and around the store.
• Assists with deescalating and removing unsafe situations from the store.
• Assists with safely removing drunk, mentally unstable, and unruly customers from the store.
• Handles each situation with respect and dignity.
• Listens to customer’s questions and concerns, and provides appropriate answers or responses.
• Practices Hoaloha standards with every customer/employee interaction.
• Complies with all work-related directives and assignments.

Qualifications:

• High school diploma or equivalent is required.
• Minimum (1) one year security experience preferred
• Minimum (1) one year customer service experience preferred
• Must possess or be able to obtain and maintain Hawaii Guard Card
• TB Clearance required

This is a full-time, hourly position and individual may need to provide coverage to other locations on occasion.

To apply, please submit your resume to this posting.

With a commitment to diversity and inclusion, all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, gender identity, sexual orientation, national origin, protected veteran status, disability status, marital status, genetic information, or any other characteristic protected by federal, state or local laws.

Job Type: Full-time

Pay: From $18.40 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekends as needed

Application Question(s):

• Please provide a list of available times for each day noted below. Evening and weekend availability is highly desired and candidates with open availability, 7-days per week, will be contacted for next steps in the recruitment process: Monday, Tuesday, Wednesday, Thursday, Friday, Saturday & Sunday

Education:

• High school or equivalent (Preferred)

Experience:

• Loss prevention: 1 year (Preferred)

License/Certification:

• Hawaii Guard Card (Preferred)
• TB Clearance (Preferred)

Work Location: In person