The Medical Phone Receptionist receive phone calls to make appointments for patients with a warm welcome, compassion, organizing and scheduling skills. The position will primarily be on phones, but will also include managing online scheduling, other front office duties such as patient check-out, scanning and faxing.

KEY SKILLS

• Ability to multitask
• Is a people person
• Can handle stress extremely well
• Proficient with computers and software
• Highly organized and detail oriented
• Effective and compassionate communication and interpersonal skills
• Works well within a team environment and is respectful towards all staff and patients

RESPONSIBILITIES

• Verify eligibility and insurance information is correct.
• Answer phones and convey messages to appropriate parties.
• Answer phones and schedule patients as needed.
• Assist as needed to check-out patients if there is a queue.
• Handle various administrative duties such as scanning and faxing
• Deliver compassionate support, attention, and assistance to patients and families.
• Ensure compliance with all health care regulations, including HIPAA and OSHA

HOURS

• Monday - Friday
• Start Time: 8:30a
• End Time: Varies between 4p-6p
• Total hours: 30-40 hours

Job Types: Full-time, Temporary

Pay: From $19.00 per hour

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Experience:

• Customer service: 1 year (Required)

Work Location: In person