Summary: The Medical Records Clerk is a key member of the Physician Practice ensuring patient medical records are complete. Duties include creating new medical records, retrieving existing medical records, delivering records, responding to requests for releasing medical records to other health care providers and outside third parties.

Education: High School Diploma or equivalent required.

Experience: Two to Four years of relevant work experience with medical records/charts in a medical/physician’s office preferred.

Skills & Abilities

• Knowledge of basic office equipment including copier, fax machine, and computer.
• Skill in dealing with interpersonal issues and customer relations.
• Ability to handle multiple priorities at once with minimal supervision.
• Ability to comprehend and follow written and verbal instructions.
• Ability to organize and communicate clearly.
• Ability to maintain confidentiality of patient and employee information.
• Knowledge working with EMR/EHR, Meditech, and GE Centricity preferred

Working Conditions: General pleasant working environment with little or no distractions or exposure to unpleasant or hazardous elements. Meets all safety training requirements associated. Duties are a combination of extensive mental and manual skills. Manual skills are required such as finger, eye and hand dexterity for such activities as utilization of a computer. Will sit at desk most of the day.

Interrelationships: Must possess excellent interpersonal skills, adaptability, and tact creating a favorable image in relationship to the supported department. Must visibly demonstrate a commitment to customer relations. Requires timely, positive responses to the needs of all customers including physicians, patients, families, and co-workers.

Patient Contact / Age Groups Served:

Check all that apply ( ) Pediatric ( ) Adolescent (X) Adult (X) Geriatric ( ) N/A

Internal Contacts: Contact with patients and / or families of patients. Heavy contact with patients, third parties, physicians, supervisors, and departments within the hospital.

External Contacts:

Supervisory Responsibility / Positions reporting in: None.