We are in search for a Motivated Front Desk Administrative Assistant to serve as our patient's first point of contact and manage all aspects of their accommodation. Front Desk Administrative Assistant responsibilities include registering patients, managing provider's schedule, insurance verification, collecting copayments and providing information about services offered. If you have a excellent customer service, impeccable office skills, and work experience in a medical or mental health setting, we’d like to meet you. Ultimately, you will help create a pleasant experience for our patients and providers. EXPERIENCE REQUIRED.

Responsibilities

• Greet patients professionally both in person and on the phone
• Promptly answer or refer questions and issues
• Optimize providers schedules and patient satisfaction with efficient scheduling
• Notify providers of patient’s arrival
• Ensure availability of treatment information by retrieving and updating patient records
• Verify insurance and collect copayment
• Verify financial records, collecting patient charges while filing and expediting third-party claims
• Maintain office inventory and equipment by anticipating supply needs and expediting supply orders

Skills

• Work experience as a Medical or Mental Health Administrative Assistant, Receptionist or similar role
• Experience with medical or mental health software, like ICANOTES
• Understanding of how verify insurance, operate Point of Sales system, and collect copayments
• Customer service attitude
• Excellent communication and organizational skills
• Training in medical or mental healthcare organizational skills

Job Types: Part-time, Contract

Pay: $13.00 - $16.00 per hour

Schedule:

• Day shift

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)
• Medical Receptionists & Patient Registrars: 1 year (Required)

Work Location: In person