CBE Companies is looking to fill Spanish/English Bilingual Collection Representative positions in our Corporate Office located in Cedar Falls, IA.

As a Bilingual Collection Representative, you will be responsible for establishing account resolution, obtaining confidential financial information, and analyzing credit bureaus. To succeed, you must thrive in a fast-paced, multi-faceted, deadline-oriented environment. We pride ourselves on a corporate culture with a strong track record of success, and we're looking for people who value opportunity, challenge, innovation, results and fun!

Duties and Responsibilities:

• Work to reach a resolution on accounts placed with our office
• Promote and suggest urgent resolution of account(s) with consumer or authorized representative
• Accurately assess consumer accounts to ensure appropriate actions are taken
• Attempt to secure payments for account resolution
• Follow up with consumers who have indicated an interest in resolution
• Adhere to call flow expectations of department
• Work and maintain individual work lists (Queues)
• Make all necessary updates in the collection system
• Maintain an up-to-date working knowledge of state and federal laws pertaining to debt collection

Education & Experience Requirements

• Must be at least 18 years of age
• High school diploma or GED
• Read, write, and speak Spanish & English fluently
• Computer and typing skills required
• Self-starter with great attention to detail
• Powerful communication, persuasion, and negotiation skills
• Ability to do multiple tasks simultaneously and continually meet objectives
• Strong work ethic demonstrated through attendance, individual and team goals
• A competitive spirit, an unrelenting drive to be the best
• Ability to learn new information and integrate processes

Perks of the Job:

• Full-time hours
• Use your bilingual skills in a fun, fast paced environment!
• Starting Pay $15.00 hr. plus Commission
• Earn great benefits

CBE Companies is an Equal Opportunity/Affirmative Action Employer. CBE Companies is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including pregnancy), sexual orientation, national origin, gender (including gender identity and transgender status), genetic information, disability, veteran status, or other protected statuses in accordance with applicable federal, state, and local laws. Background checks and drug testing required.

Job Type: Full-time

Pay: From $15.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid time off
• Paid training
• Referral program
• Tuition reimbursement
• Vision insurance

Work setting:

• Call center

People with a criminal record are encouraged to apply

Work Location: In person