```Duties```
- Perform night audit duties including balancing and reconciling hotel transactions
- Verify the accuracy of guest accounts and resolve any discrepancies
- Prepare daily reports summarizing hotel operations and financials
- Handle guest inquiries, requests, and complaints in a professional and timely manner
- Assist with check-in and check-out processes as needed
- Maintain a clean and organized front desk area
- Ensure the safety and security of guests by following hotel procedures

```Requirements```
- Previous experience in guest services or hotel front desk preferred
- Familiarity with phone systems and hotel software is a plus
- Strong customer service skills with the ability to handle difficult situations effectively.
- Bilingual/multilingual skills are highly desirable
- Excellent phone etiquette and communication skills
- Attention to detail and ability to multitask in a fast-paced environment
- Ability to work overnight shifts, including weekends and holidays

As a Night Auditor, you will play a crucial role in ensuring the smooth operation of our hotel during the overnight hours. Your attention to detail, exceptional customer service skills, and ability to handle various tasks simultaneously will contribute to the overall success of our establishment. If you are looking for an opportunity to work in the hospitality industry and provide excellent service to our guests, we encourage you to apply for this position.

Job Types: Full-time, Part-time

Pay: $17.00 - $18.00 per hour

Expected hours: No more than 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Overnight shift
• Weekends as needed

Work setting:

• In-person

Ability to Relocate:

• Oakbrook Terrace, IL 60181: Relocate before starting work (Required)

Work Location: In person