YWCA of Spokane

Night Shelter Advocate

  • YWCA of Spokane
  • Spokane, WA
  • Full Time
  • 2 months ago

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BENEFITS OF BEING A YWCA SPOKANE TEAM MEMBER ?

Compensation for this role:

Base Pay Range: $19.25-$23.10 per hour, depending on experience

Additional Pay Opportunities:

  • Night Shift Differential ? $5 per hour shift differential for any applicable night shift hours worked
  • Bilingual Pay Differential ? additional $3 per hour pay premium for employees who utilize a qualifying second language in the workplace, applicable to all hours worked

Work Status: Full-time, hourly, non-exempt

Schedule: 40 hours per week, 52 weeks per year

The YWCA Spokane offers a competitive benefits* package including;

  • Medical, dental and vision insurance
  • Employer Paid Life Insurance
  • 11 Paid Holidays
  • Employee Assistance Program
  • Paid Time Off (accessible at time of hire)
  • Employer funded retirement plan & 401K options
  • Ongoing training and development
  • 50% off YMCA Membership
  • Flexible Spending & Dependent Care Account Options
  • Benefit eligibility dependent upon employment status.

WHAT WE ARE LOOKING FOR ?

YWCA Spokane is looking to hire a Night Shelter Advocate. The Night Shelter Advocate will be responsible for providing advocacy-based support for individuals in intimate partner domestic violence relationships staying at our shelters and hotels. This position empowers survivors through self-advocacy; assisting participants with safety planning and providing options and resources for those in crisis.

WHAT YOU?LL BE DOING ?

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The essential functions of the position include but are not limited to the following:

Direct Services

  • Prioritizing answering the YWCA 24-hour help line, providing supportive listening, safety planning, resource management, and client intake services.
  • Providing domestic violence education, safety planning, crisis intervention, resource referrals, and advocacy-based support to survivors and their dependents.
  • Upholding strict confidentiality and privileged communication requirements.
  • Fostering and maintaining a healthy, respectful environment by enforcing shelter standards.
  • Assisting with household tasks, including distributing food, clothing, linens, and personal items.
  • Providing support to facilitators and volunteers during shelter activities or classes, as needed.
  • Ensuring shelter security and contacting emergency personnel when necessary.
  • Engaging with survivors by regularly checking in and being present throughout the shelter.

Client Intake and Orientation

  • Conducting client screenings and intakes into the safe shelter.
  • Completing intake paperwork and ensuring residents understand and agree to shelter standards.
  • Offering shelter tours to new residents and addressing any questions.
  • Ensuring residents' basic needs are met, including access to medical care, bedding, clothing, hygiene items, and food.

Assessment and Advocacy

  • Completing 72-hour assessments and connecting survivors with their assigned case manager.
  • Assessing and prioritizing resident needs for ongoing advocacy, support, and safety planning using a diversion-first, progressive engagement model.

Documentation and Compliance

  • Maintaining accurate resident files, ensuring documentation complies with YWCA standards and funding agency requirements.
  • Assisting the shelter coordinator with timely shelter data entry and reporting.

Housing and Quality Assurance

  • Conducting housing assessment referrals through the helpline, utilizing Empower DB.
  • Supporting quality assurance efforts and evaluate service delivery standards.

Shelter Maintenance

  • Stocking the shelter with necessary supplies such as food, hygiene items, and other essentials.
  • Supporting room turnover by bagging client belongings and cleaning bedrooms per the room turnover checklist.
  • Completing and signing off on the nightly shelter maintenance checklist.
  • Sorting and storing donations as needed.

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