BENEFITS OF BEING A YWCA SPOKANE TEAM MEMBER ?

Compensation for this role:

Base Pay Range: $19.25-$23.10 per hour, depending on experience

Additional Pay Opportunities:

• Night Shift Differential ? $5 per hour shift differential for any applicable night shift hours worked
• Bilingual Pay Differential ? additional $3 per hour pay premium for employees who utilize a qualifying second language in the workplace, applicable to all hours worked

Work Status: Full-time, hourly, non-exempt

Schedule: 40 hours per week, 52 weeks per year

The YWCA Spokane offers a competitive benefits* package including;

• Medical, dental and vision insurance
• Employer Paid Life Insurance
• 11 Paid Holidays
• Employee Assistance Program
• Paid Time Off (accessible at time of hire)
• Employer funded retirement plan & 401K options
• Ongoing training and development
• 50% off YMCA Membership
• Flexible Spending & Dependent Care Account Options

• Benefit eligibility dependent upon employment status.

WHAT WE ARE LOOKING FOR ?

YWCA Spokane is looking to hire a Night Shelter Advocate. The Night Shelter Advocate will be responsible for providing advocacy-based support for individuals in intimate partner domestic violence relationships staying at our shelters and hotels. This position empowers survivors through self-advocacy; assisting participants with safety planning and providing options and resources for those in crisis.

WHAT YOU?LL BE DOING ?

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The essential functions of the position include but are not limited to the following:

Direct Services

• Prioritizing answering the YWCA 24-hour help line, providing supportive listening, safety planning, resource management, and client intake services.
• Providing domestic violence education, safety planning, crisis intervention, resource referrals, and advocacy-based support to survivors and their dependents.
• Upholding strict confidentiality and privileged communication requirements.
• Fostering and maintaining a healthy, respectful environment by enforcing shelter standards.
• Assisting with household tasks, including distributing food, clothing, linens, and personal items.
• Providing support to facilitators and volunteers during shelter activities or classes, as needed.
• Ensuring shelter security and contacting emergency personnel when necessary.
• Engaging with survivors by regularly checking in and being present throughout the shelter.

Client Intake and Orientation

• Conducting client screenings and intakes into the safe shelter.
• Completing intake paperwork and ensuring residents understand and agree to shelter standards.
• Offering shelter tours to new residents and addressing any questions.
• Ensuring residents' basic needs are met, including access to medical care, bedding, clothing, hygiene items, and food.

Assessment and Advocacy

• Completing 72-hour assessments and connecting survivors with their assigned case manager.
• Assessing and prioritizing resident needs for ongoing advocacy, support, and safety planning using a diversion-first, progressive engagement model.

Documentation and Compliance

• Maintaining accurate resident files, ensuring documentation complies with YWCA standards and funding agency requirements.
• Assisting the shelter coordinator with timely shelter data entry and reporting.

Housing and Quality Assurance

• Conducting housing assessment referrals through the helpline, utilizing Empower DB.
• Supporting quality assurance efforts and evaluate service delivery standards.

Shelter Maintenance

• Stocking the shelter with necessary supplies such as food, hygiene items, and other essentials.
• Supporting room turnover by bagging client belongings and cleaning bedrooms per the room turnover checklist.
• Completing and signing off on the nightly shelter maintenance checklist.
• Sorting and storing donations as needed.