Job Summary:

Office Administrative Assistant for busy medical office. The Office Administrator works as an integral part of the Program Team. The Office Administrator will perform, but is not limited to, the following office related duties including administration of program record keeping, consumer documentation, database collection, various monthly billings and handling office money, speaking and scheduling Patients with appointments, strong knowledge of EHR systems.
We are seeking an Office Administrator to join our team. The ideal candidate will be responsible for overseeing office operations and administrative support to ensure efficient daily operations.

Essential Functions:

Greet and assist visitors

Conduct screening and determine eligibility for services.

Prepare all paperwork associated with the intake and admission process.

Provide scheduling support by booking appointments.

Perform consumer orientation on program services and requirements.

Responsible in the area of program billing, report preparation, purchasing, spreadsheets etc.

Make referrals associated with supportive services for consumer.

Collect fees associated with supportive services for consumer.

Collect fees associated with consumer treatment.

Assist the agency's Finance Department by performingaccounting and related functions including but not limited to: Accounts Receiveable and Payable, 3rd party billing and tabulation, bank deposits, reconciliations, etc.

Maintain all assigned office equipment in a clean and workable condition.

Ensure all assigned files records, and EHRdatabase are maintained in a nest orderly and efficient manner.

Answer and resolve a variety of questions, problems, informational requests, and discrepancies, within the scope of position responsibilities.

Observe and identify consumer concerns and communicate with the clinical team.

Ability to climb three flights of stairs to deal with an emergency.

Ability to respond to emergency situations by placing calls to Fire, Rescue, and Medical.

Job Types: Full-time, Part-time

Pay: $20.00 - $30.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Experience:

• Customer service: 1 year (Required)

Ability to Commute:

• New Bedford, MA 02740 (Required)

Ability to Relocate:

• New Bedford, MA 02740: Relocate before starting work (Required)

Work Location: In person