THIS IS FOR DPP EMPLOYEES ONLY

11

1 S. Rolling Cross Road

The main purpose of this position is to supervise the Intake Reviewers while assigning, reviewing and approving the quality of work created by such employees.

• Plans, schedules and directs the work of the Intake Reviewers and clerical team by developing work methods and procedures to produce results in accordance with the divisional mission, goals and established policies and procedures.
• Evaluates direct reports (subordinate staff) performance by observing, monitoring and reviewing work produced by staff.
• Instructs and guides Intake Reviewers and clerical staff by providing on the job Training and recommends formal training for subordinates when appropriate.
• Maintains important and confidential files, personal files and records, mailing lists, general files, procedural files and open and closed case files.
• Answers phones, screens calls, takes appropriate messages, schedules appointments, answers general questions regarding state employment, and job opening, and determines the degree of information allowed in relationship to confidentially laws of the state.
• Uses computer and word processing software and peripheral equipment to produce correspondence, reports, tables from rough draft or corrected copies, and edits grammar, punctuation and spelling. Distributes finalized documents, sometimes without prior supervisory review.
• Assembles and completes a variety of reports, post information to record, log, and maintain established files in a variety of v formats including electronic files and databases.
• Performs other duties as required.

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Four years of experience performing clerical duties.

Notes:

1. Additional experience performing clerical duties may be substituted on a year-for-year basis for the required education.

2. Applicants may substitute education from an accredited college or university at the rate of thirty semester credit hours for one year of experience on a year-for-year basis for the required experience.

3.Six months clerical training with three courses in subjects such as keyboarding, clerical math, word processing, spreadsheets, database, graphics presentation, proofreading, or office etiquette may be substituted for six months of the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical or Office Services specialty codes in the Administrative Support field of work on a year-for year basis for the required experience.

NOT APPLICABLE.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be placed on the eligible (employment) list for at lease one year.

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

STATE OF MARYLAND BENEFITS

Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be emailed to [email protected]. Paper application materials must be received in our office by the closing date for the recruitment.

If you are submitting additional information, the preferred method is to upload it with your application. All uploaded additional information must be received by the closing date and time. If you are unable to upload,
please email the requested information to [email protected] referencing the recruitment number in the subject line. Only additional materials that are requested will be accepted for this recruitment.

For questions regarding this recruitment, please contact the Department of Public Safety and Correctional Services, HRSD-Recruitment Division at 410-585-3999.

[email protected]

410-736-9267

If you are having difficulties with submitting your online application, please contact the DBM Recruitment and Examination Division at [email protected] <[email protected]> or
410-767-4850.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State's diversity.