• Operations Director

• N/A

• On-site, 1000 Shelard Parkway, St. Louis Park, MN 55426

• Perform a wide range of administrative tasks, including answering phone calls, managing correspondence, scheduling appointments, and maintaining office, kitchenette, and training supplies.
• Manages office mail, print items, embroidery, vendors, and marketing supplies.
• Organize, maintain, and audit files, records, and documents. Ensure proper filing systems are in place and information is easily accessible.
• Act as a liaison between staff members and external stakeholders. Facilitate effective communication by responding to inquiries, forwarding messages, and providing relevant information as needed.
• Accurately enter and update data in various systems and databases, such as I-Auditor, Salesforce, etc. Prepare reports, presentations, and spreadsheets as requested, ensuring accuracy and timely delivery.
• Oversee general office maintenance, including coordinating repairs and maintenance services, managing office equipment and supplies, and ensuring a clean and organized workspace.
• Provide administrative support to various departments/regions as required. Assist with coordination of meetings, events, and projects. Collaborate with team members to ensure smooth workflow and efficient operations.
• Manages safety equipment, maintains calendar, and ensures good working order.
• Assist with setting up company meetings, hotel reservations, conference room reservations, and company meals.
• Manages annual client safety award program.
• Manages company auditing software, such as registering new users and sites, updating templates and RAC codes, and running reports.
• Provides onsite tech support for quarterly webinars as needed.
• Handle sensitive information with the utmost confidentiality and discretion. Adhere to privacy guidelines and maintain data security protocols.
• Other duties as assigned.

• Basic business process knowledge of Sales, Marketing, and Customer Service.
• Excellent verbal and written communication skills, with the ability to engage effectively with clients, potential clients, and team members.
• Excellent analytical, research, editing, and organizational skills, with high attention to detail.
• Able to handle time-sensitive requests from team members and to generate quality work products in a fast-paced environment.
• Excel at being flexible, adapting to change, and working as a team.
• Effectively leverage industry tools, including but not limited to Salesforce, Advanced Microsoft Office Suite, and HubSpot, to market and expand the company's client database and to interact with clients and/or potential clients.

Education and Experience:

• High School diploma or equivalent (Associate degree or higher preferred).
• Experience in an administrative role, preferably in a busy office setting.

• Competitive salary
• Comprehensive medical, dental, and vision insurance plans
• Short-term and Long-term disability
• Life insurance coverage
• Professional development assistance and continuous employee development.
• A great support system to help you achieve your goals.
• Work for a family-oriented company that values each employee and their contributions.