About the Job:

Are you passionate about helping clients discover their own sense of recovery? Have you been looking for an opportunity to create an impact? At Epiphany Wellness, our mission is true transformation by leading the way we reinvent & treat addiction.

Our company is dedicated to providing the highest level of care using known and proven methods for our client's success. We strive to meet our main goal to help everyone live a happy and healthy life without substance abuse issues, addiction, or mental health concerns.

We are looking for an Operations Manager who will work closely with clients and BHT staff to determine their rehabilitation needs and to provide individualized treatment by providing structured as well as holistic healing. This role supports BHT Staff and clients with foundational well-being that develops the skills needed to overcome, heal & grow to sustain long-term sobriety.

The primary role of the Operations Manager is to uphold the safety, security and structure of Epiphany Wellness while also providing direct support services to clients and staff. The four core functions of the Operations Manager is to :

• Strategic Planning of Operations Department/Staffing
• Operations Department Oversight
• Logistics Management
• Lead, Manage, Assist BHT staff

The Operations Manager is responsible for a variety of routine, basic tasks essential to the daily operation of the program. Work is performed in accordance with established regulations, policies and procedures, and the Operations Manager is expected to exercise significant and independent judgment in all duties. Work is reviewed and supervised by the Director of Operations while on duty.

What will your day look like? You will:

• Maintaining a daily and weekly structure for clients.
• Ensure staff is adhering to all company policies when in company vehicles
• Instructing and confirming the company’s rules and regulations to new admissions as well as BHT’S.
• Provide training and orientation to all new Behavioral Health Techs.
• Review Incident reports and collaborate with direct supervisor with root cause.
• Reporting SI/HI of a patient to Director of Operations
• Properly signs money/property in and out from safe for rent collection. While utilizing petty cash ledger, and rent sheet
• Maintains order and ensures compliance with rules and regulations; ensures that both staff and residents conduct themselves in an orderly manner when on agency property or in agency vehicles.
• Is proactive ensuring proper staff is on shift, being proactive and reaching out to the Director of Operations when coverage is needed
• Reviews accurate and up to date reports on every resident, every shift/ensures a shift report is sent out every shift.
• On call during and after work hours including weekends.
• Ensures proper search of all resident belongings coming onto property, including the clothes the resident is wearing when the resident is being admitted to the facility or returning from is being completed.
• Creates and adheres to staffing BHT schedule, each house has 1 staff member (exception of overnights). If there is not adequate staffing, the BHT supervisor is to cover shifts.
• Assists in clinical interventions as needed as well as assisting in referrals, AMA blocking, behavioral issues etc.
• Maintains open communication with Director of Operations and reports issues in real time.

What you will need for this position:

• High School or GED
• Bachelors preferred
• Preferred of two year experience in recovery setting
• Unexpired Motor Vehicle Driver’s License with good driving record verifiable through Department of Motor Vehicle.
• Maintain Current CPR Certification. – CPR within 90 days

Who we are:

Epiphany Wellness is a state-of-the-art alcohol & drug addiction rehab center located in NJ, TN, and now MA. Our expert, evidence-based program offers treatment for substance abuse disorder. Our program is personalized based upon the needs of each individual, and our clinical team creates custom-tailored recovery plans for each patient. Start your journey to lasting recovery today!

Here at Epiphany Wellness, we foster an environment that encourages our team members to grow and develop their careers organically.

What we offer:

• Competitive Salary
• Flexible Schedule
• Comprehensive benefits package includes medical, dental, and vision
• Medical/Vision benefits are 100% PAID
• Tuition Reimbursement
• Vacation and Sick benefits
• Paid Holidays
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.

Epiphany Wellness is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Epiphany Wellness makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Evening shift
• Monday to Friday
• On call
• Overnight shift
• Weekends as needed

Application Question(s):

• Have you had a "clean" driving record within the last 3 years?

Experience:

• Addiction, Substance Abuse & Recovery: 2 years (Preferred)

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Hendersonville, TN: Relocate before starting work (Preferred)

Work Location: In person