National Association of County Veterans Service Officers

Job Announcement & Position Description

Job Title: Operations Manager for NACVSO

Reporting to the NACVSO Executive Board of Directors (E-Board), the Operations Manager will have overall administrative responsibility for NACVSO’s programs and execution of its mission. The responsibilities of this position range from board member engagement, membership communication and day-to-day management of operations. This position supports individual members and committees of the E-Board in their efforts to chart NACVSO’s future growth for the organization’s programs and services.

Location: Washington, DC with option to work remotely 2-3 days per week; up to 15% of time will include travel in the US

Status: Full-Time

Overtime Status: Exempt

Salary: $50,000 - $70,000 annually, commensurate with experience

· Provide day-to-day management and oversight of NACVSO’s programs and operations, ensuring the timely and effective delivery of tasks related to finance, administration, fundraising, communications, and systems

· Monitor timelines and resources needed to achieve NACVSO’s strategic goals.

· Provide administrative and operations support to the E-Board, serve as ex-officio member of each Board committee; collect reports from committee chairs and prepare agendas for monthly Board meetings

· Maintain and enhance NACVSO’s membership database to ensure members remain current on dues payments and in compliance with ongoing accreditation requirements

· Serve as the main point of contact for all member inquiries

· Disseminate relevant information and updates received from the Department of Veterans Affairs (VA) and other NACVSO partner organizations to members

· Assist the NACVSO’s Education Committee with the planning and management of a broad range of in-person and virtual training and education offerings

· Deliver practices for sound fiscal management of the organization in order to control costs and maintain transparency

· Ensure effective planning, project management, and delivery of the NACVSO annual meeting and conference

· Plan, organize, and support the delivery of the annual NACVSO Leadership Summit

· Maintain and support all Memorandums of Understanding (MOUs) with partner Veteran Service Organizations

Minimum Requirements:

· Bachelors degree from an accredited university

· Minimum of 3 years administrative, project or operations management experience; experience working in the non-profit industry and/or with military or veterans organization a plus

· Excellent organizational skills with the ability to manage complex projects and prioritize tasks with competing deadlines

· Ability to establish and sustain professional working relationships and comfortable engaging with a wide range of stakeholders and cultures

· Strong written and verbal communication skills; a persuasive and passionate communicator with excellent interpersonal skills

· Demonstrated analytic and critical thinking skills

· Ability to work effectively in collaboration with diverse groups of people

· Passion, idealism, integrity, positive attitude, mission-driven, and self-directed

· Prior experience working with administrative, human resources, and financial management software programs and applications (e.g., QuickBooks, ADP payroll, etc.)

· High level of proficiency and familiarity with Microsoft Office products (Outlook, Word, Excel, PowerPoint)

· Ability to travel up to 15% of the time to attend engagements and conferences across the US

Employee Benefits:

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About NACVSO: The National Association of County Veterans Service Officers is the national advocacy organization for the nation’s approximately 2,100 CVSOs, local government employees who aggressively pursue all benefits for veterans and eligible family members in their local communities. NACVSO supports CVSOs through education, training, and advocacy programs. Established in 1989 by VSOs from eight states who saw the need for a national association to provide education, training, and advocacy, NACVSO held its first Annual Training Conference in 1991. To lean more, please visit www.NACVSO.org.

Job Type: Full-time

Pay: $50,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Washington, DC 20001: Relocate before starting work (Required)

Work Location: Hybrid remote in Washington, DC 20001