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Category(s): Administrative Support, Unit Clerical Support
Full Time / Part Time: Full-Time
Shift: First
OR Associate, Endoscopy Unit
(Please note: this is a clerical role)
Baystate Health, a nationally recognized leader in healthcare quality and safety, is looking for a full time OR Associate to join our team in Springfield, MA.
LOCATION:
Reports to the Clinical Nurse Manager but daily activities are coordinated by the charge nurse.
Works with patient and family centered care teams to insure all business functions related to processing patient information, managing documentation, and organizing patient medical records are complete and 100% accurate. Files appropriate patient reports and other information for their records. Facilitates communication among staff, relaying messages/information and running errands. Facilitates patient throughput on the unit. Handles non-clinical admission for patients admitted directly to unit. Acts as receptionist for visitors to unit. Orients patients and families to the unit, answering routine questions. Must possess basic computer and word program skills. Must have the ability to type. This description covers the essential functions of the position. Incumbent is expected to perform other similar and related duties as assigned.
Job Responsibilities:
Surgical Case Schedule-Participates in the production of the OR schedule.
Medical Record Management- Initiates maintains and completes hospital records and logs.
Develops proficiency with Advantrax system and accurately inputs and maintains patient information into the system as needed and demonstrates ability to make additions or changes as necessary
Effective Customer Service Skills- Contributes to providing customer service for our patients and their families.
Teamwork- Recognizes the importance of teamwork and its impact upon the effective and efficient operations of the department.
QUALIFICATIONS:
This position is part of a career ladder and level will be determined by the organization. Unless otherwise required by certification, licensure or registration, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the minimally required education and/or experience listed.
OR Associate I
High School, GED or equivalent experience.
Previous clerical and customer service preferred
OR Associate II
High School, GED or equivalent experience
Minimum of 6 months in OR setting
Computer literate, good interpersonal skills
Baystate Health, western Massachusetts’ only academic center and tertiary care provider has a long and proud tradition of continuous learning and improvement. We educate and train hundreds of healthcare workers every year and advance knowledge about new approaches to care. At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. We are committed to increasing diverse representation across our organization. Together our inspired and compassionate teams manage the whole health needs of all communities in need.
OUR COMPENSATION PHILOSOPHY
We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role.
You Belong At Baystate
At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.
DIVERSE TEAMS. DIVERSE PATIENTS. DIVERSE LOCATIONS.
Education:
GED or HiSET (Required)
Certifications:
Equal Employment Opportunity Employer
Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.
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