The Hotel Night Auditor provides customer service to hotel guest such as registration and reservations. He or she promptly registers guests, assigns rooms, issues keys, and checks out guests. In addition to these primary duties, the Front Desk Clerk answers guest inquiries, provides local dining and entertainment recommendations, provides wake-up calls.

The ideal candidate for this position has a high school diploma or GED and experience in customer service. He or she is an individual who is poised, confident, organized, prompt, articulate, and helpful with a customer service focus and who is computer literate, internet savvy, mathematically strong, telephone proficient, and highly organized.

In addition, he or she must work Friday and Saturday Nights (11pm to 7am shifts). Fluent English speaking and written communication skills, good time management skills, and professional dress, speech, and behavior are all required for this position.

Experience:

• Night Audit: 1 year (Preferred)
• customer service: 1 year (Preferred)

Education:

• High school or equivalent (Required)

Sheraton BWI is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability or veteran status.

Job Type: Part-time

Pay: $16.00 - $18.00 per hour

Benefits:

• Employee discount

Schedule:

• Every weekend
• Holidays
• Night shift

Work Location: In person