Benefits:

• Flexible schedule

Location: PuroClean Managed Services, Williston, VT
Hours: Part-Time, Monday – Friday, 8:30 AM – 2:00 PM (flexible for parents with morning and afternoon school schedules)

About Us:
PuroClean Managed Services is a leader in property damage restoration, specializing in water, fire, and mold mitigation. We take pride in our customer service, providing peace of mind to property owners and insurance agents during challenging times. We are seeking a dependable and friendly office support staff member to join our team and be the first point of contact for our customers.

Job Summary:
We are looking for a dedicated and organized Office Support Staff member to handle all incoming calls, triage customer needs, and provide administrative support. This is an ideal role for a parent seeking part-time work with flexible hours to accommodate school drop-offs and pick-ups.

Key Responsibilities:

• Answer and manage incoming calls in a professional and courteous manner
• Triage calls to appropriate departments or team members (e.g., sales, operations, or management)
• Gather necessary details from customers to assist in scheduling services or providing information
• Maintain records of customer interactions and input them into the company’s CRM system
• Provide administrative support, such as managing emails, scheduling appointments, and light data entry
• Support the team with other office duties as needed to ensure smooth daily operations

Qualifications:

• Previous experience in customer service, reception, or administrative support is preferred
• Strong communication skills, both verbal and written
• Ability to multitask and prioritize in a fast-paced environment
• Comfortable with technology and basic office software (e.g., Microsoft Office, Google Suite)
• Friendly and positive attitude with a strong focus on customer service
• Dependability and strong organizational skills

Benefits:

• Flexible daytime hours to accommodate family schedules
• Friendly and supportive team environment
• Opportunity to grow within the company

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.