Job Purpose: Admits patients into our programs and facilities by maintaining scheduling guidelines; marketing programs; obtaining applicant information; scheduling and confirming appointments; completing scheduling process; resolving patient dissatisfactions if they arise.

Duties:
* Maintains and executes scheduling guidelines, policies and procedures.

* Markets programs and facilities by preparing and providing informational brochures; answering questions; telephone communications, letter writing, file management.

* Obtains patient information by requesting completed applications, medical information and insurances; verifying and clarifying information ; interviewing patients and family members; explaining criteria.

* Screens patients by comparing patient's condition to admission criteria; evaluating and scheduling patients.

* Admits patients by completing admission and financial responsibility forms, insurances; coordinating and arranging physical, social, emotional, and support service requirements.

* Resolves dissatisfactions by investigating concerns; recommending changes in service policies and procedures.

* Prepares insurance reports by collecting, analyzing, and summarizing data and trends.

* Orders office supplies and materials as needed to run the office efficiently.

* Works with Hearing Care Professional in the office to professionally care for the hearing-impaired needs.

* Protects organization reputation by keeping information confidential.

* Keeps equipment operating by following operating instructions; calling for repairs.

* Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks.

* Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Skills/Qualifications:
Multi-tasking, Listening, Verbal Communication, Energy Level, Teamwork, People Skills, Documentation Skills, PC Proficiency, Organization, Professional Friendly Manners, Creating a Safe, Effective Environment

Salary

USD 25000 - 35000 Per Year

Career Level Required

Experienced (Non-Manager)

Experience Required

1+ to 2 Years

Education Required

Some College Coursework Completed

Job Type

Employee

Job Status

Full Time

Job Type: Full-time

Pay: $26,500.00 - $40,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Lexington, KY 40503: Relocate before starting work (Required)

Work Location: In person