Patient Management Representative
- Franciscan Missionaries of Our Lady Health System
- Baton Rouge, LA
- Full Time
- 11 days ago
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Job Description
To coordinate and prioritize patient flow activity throughout the hospital by registering patients and assigning inpatients to beds via electronic bed board. Assist the House Supervisor with daily duties.
Patient Care
Under direction of a Registered Nurse, coordinates patient placement process by accurately and efficiently assigning beds to patients and ensuring that all physician requested patient beds are filled in a timely manner. Determines bed availability for transferring patients, develops priorities for bed assignments, and maintains electronic bed board in an effort to facilitate the efficient operation of the admitting process.- Placing patients into beds using clinical information, physician preference and each unit's admission discharge criteria.
- Assigning beds to patients transferring in and out of critical care units.
- Entering bed assignments into bed tracking system.
- Monitoring bed status and upgrades bed via electronic bed tracking systems to expedite patients' admission to a clean bed.
- Communicates with appropriate departments with notification of patient transfers to and from different units.
- Assigns appropriate health plan to patient visit. Maintains a good working knowledge of the health plans and contractual obligations.
Quality
- Obtains and edits patient information in the hospital's computer system while ensuring all information is accurate.
- Maintains a good working knowledge of the health plans and contractual obligations.
- Appropriately assigns health plans to current patient visit.
- Maintains familiarity with insurance referrals and authorization process.
- Ensures all referral requirements are completed at the time of the bed request.
- Promotes and maintains cooperation and communication with other OLOL departments, physician offices, hospitals, and patients.
Other Duties as Assigned
- Performs other duties as assigned or requested.
Experience: One year experience in a medical office or hospital setting OR six months experience on OLOL clinical unit.
Education : High School or equivalent
The Franciscan Missionaries of Our Lady Health System is a leading health care innovator in Louisiana and Mississippi. We bring together outstanding clinicians, the most advanced technology and leading research to ensure that our patients receive the highest quality and safest care possible.
This commitment is grounded in a history that is more than 100 years old, but reflected today by our strategic vision of transforming healthcare through superior performance and excellent patient care.
In the last fiscal year, Franciscan Missionaries of Our Lady Health System had:
- 1,747 Licensed Beds
- 65,322 Discharges
- 44,592 OR Procedures
- 10,827 Full Time Employees
- 331,360 Inpatient Days
- 1,915 Active Medical Staff 229,296 Emergency Visits
As a nonprofit, mission-focused Catholic healthcare ministry, we give special attention to our citizens who are most in need. During the most recent fiscal year, we provided more than $39 million in unreimbursed care and community support to the underprivileged.
Our health system is one of the largest in Louisiana, with hospitals, clinics and physicians located throughout Louisiana and in Mississippi. In fact, we provide care to almost half of Louisiana’s citizens, and serve in Mississippi's largest metropolitan area. Because of our size and the partnerships we have with other local organizations, we are able to pool our resources and share cost and service efficiencies and learn from each other, thereby accelerating our ability to improve care and solve challenges.
Since our founding in Monroe, Louisiana in 1911, we have been blessed by the guidance of the Franciscan Sisters. Through their guidance and steadfast example, we have committed to assure that we perpetuate their healing ministry for another hundred years. It is a noble purpose we strive to fulfill every day.
Headquartered in Baton Rouge, Louisiana, we serve patients across Louisiana and Mississippi through a network of hospitals, clinics, physicians, elderly housing and integrated information system. Our health system has partnered with the State of Louisiana as it transforms its healthcare delivery system. The partnership includes inpatient acute care and primary care delivery in Baton Rouge and Bogalusa.
Following in the footsteps of our founders, the Franciscan Missionaries of Our Lady, our team members and physicians are called to provide high quality care and compassion to all people, especially those most in need.
As we look to the future of our healthcare ministry, we chart our course by “going where we are called.”
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