Blue Cross and Blue Shield of Kansas is looking to for a team member in our operations department to serve as a Payment Recovery Correspondent. This team member will analyze and determine the corrective action required to administer proper collection procedures for claims that have been previously processed incorrectly for all lines of business and product types, using written and telephone correspondence.

This position is located at our Topeka campus

Why Join Us?

• Family Comes First: Total rewards package that promotes the idea of family first for all employees; including paid time off and family first leave.
• Professional Growth Opportunities: Advance your career with ongoing training and development programs both through our internal Blue University and external opportunities.
• Dynamic Work Environment: Collaborate with a team of passionate and driven individuals.
• Make a Positive Impact: Your work will directly contribute to the health and well-being of Kansans.
• Stability: 80 years of commitment, compassion, and community
• Lead and Inspire: Guide and mentor your team to achieve their full potential and success.
• Balance: paid vacation and sick leave with paid maternity and paternity available immediately upon hire
• Real World Experience: You will work hand in hand with our team in learning our business and applying your classroom learning.
• Networking Opportunities: Participate in our corporate intern program and network with other interns at BCBSKS to enhance your learning opportunity.

$19.81- $23.50
Non- Exempt Grade 11

• Blue Cross and Blue Shield of Kansas offers excellent competitive compensation with the goal of retaining and growing talented team members. The compensation range for this role is a good faith estimate, it is estimated based on what a successful candidate might be paid. All offers presented to candidates are carefully reviewed to ensure fair, equitable pay by offering competitive wages that align with the individual's skills, education, experience, and training.

• Conducts audits of claims processed to assure adherence to processing policies and guidelines.
• Pursue and manage recovery of overpayments and apply recoveries.
• Collaborates between the Claims and the Finance departments to ensure the proper accounting of returned checks, proper addresses for providers, collections of outstanding overpayments, replacement checks and refunds
• Generates Collection Letters for all lines of business.
• Research ACES/CSI, eligibility, history, and purged history, to identify the claim(s) that need to be adjusted upon receipt of an unidentified refund check.
• Create and route CSI/OTIS & Image to other areas for claim adjustments.
• Update the WorkDay system with the appropriate transactions to close Open Payments, Debits, and Credits to keep Corporate Accounting in balance.
• Respond to telephone and written inquiries in a courteous, timely and accurate manner for both internal and external customers.

• High school graduate or equivalent is required.
• One year claims experience or One year BCBSKS Customer Service Representative experience required.
• Knowledge of all lines of business/product types is preferred.
• Must be proficient in the systems used by the department after the completion of training.
• Ability and interest in working accurately with mathematics preferred.

• Base pay is only one component of your competitive Total Rewards package:
  • Incentive pay program (EPIP)
  • Health/Vision/Dental insurance
  • 6 weeks paid parental leave for new mothers and fathers
  • Fertility/Adoption assistance
  • 2 weeks paid caregiver leave
  • 5% 401(k) plan matching
  • Tuition reimbursement
  • Health & fitness benefits, discounts and resources

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