Schedule: Full-time, Exempt, M-F

POSITION SUMMARY:

The Patient Financial Services Manager is responsible for the coordination and supervision of patient registration, billing and collection functions of the hospital and the extended care facilitys accounts receivable. The Patient Financial Services Manager is also responsible for maintaining current accounts receivable records to ensure that the hospital and extended care facilitys cash position are not impaired.

ESSENTIAL JOB DUTIES/REQUIREMENTS:

• Coordinates and supervises patient registration, billing and collection operations, ensuring that the account receivable records meet the standards established by hospital administration.
• Implements the financial policies and procedures relating to receivables.
• Coordinates the patient registration functions with accounts receivable, credit and collections.
• Addresses patients, visitors and co-workers in a pleasant and respectful manner.
• Receives and places confidential information with courtesy, accuracy and respect at all times.
• Maintains appropriate internal control safeguards over accounts receivable records and collection of cash.
• Establishes procedures so that appropriate submission, billing and payment cycle of patient accounts can be maintained.
• Keeps abreast of regulations and standards to assure compliance with orders or directives issued by duly constituted governmental regulatory agencies or third party payers.
• Assures accurate and timely billing done by clerical staff in accordance with established procedures and third party requirements.
• Maintains current knowledge of all reimbursement billing procedures of third party and private insurance payers.
• Keeps the Chief Financial Officer informed on the status of the accounts receivable.
• Interviews, selects, ensures orientation, trains and, when necessary, disciplines and/or discharges departmental personnel.
• Develops and maintains a good working relationship with co-workers and other departments in the hospital.
• Ability to react properly and follow correct policy and procedure in an emergency and/or disaster.
• Must wear Personal Protective Equipment (PPE) as situations require to maintain Infection Control standards set by the Hospital.

Non Essential Job Duties/Requirements:

• Coordinates and works closely with the hospitals utilization review discharge planner.
• Identifies, coordinates and discusses with the data processor the data processing applications which will enhance the facilitys patient accounting operation.
• Implements and participates in the educational program for staff.
• Develops short and long term goals for patient accounting.
• Responsible for establishing and maintaining healthy interpersonal relationships with all staff members.
• Willing to assist in other areas/duties as needed and assigned.

POSITION QUALIFICATIONS:

• Bachelors degree in Accounting or business or Associates Degree with comparable work experience required
• Minimum of 5yrs Hospital business office experience to include working with Government payers and minimum of 3years of Management experience required.
• Must have advanced computer skills to include advance Excel, Microsoft Word, Power point, Outlook and experience working with online Hospital billing system, preferably Meditech.
• Ten Key at 8K KPH & keyboard at 60 wpm
• Member of HFMA preferred.