Essential Job Functions:

• Perform all functions and responsibilities of Retail Pharmacy Clerk in a safe, effective and efficient manner.
• Provide prompt, courteous customer service.
• Utilize, update, and maintain data on Pharmacy computer system.
• Operate cash register and scanning terminal.
• Maintain Pharmacy files and records.
• Order prescription merchandise from specified sources.
• Process Third Party transactions and forms.
• Call doctors’ offices for refill authorizations.
• Fill and package nursing home accounts under direction of pharmacist where applicable.
• Process prescriptions and maintain related systems under direction of pharmacist.
• Increase store sales and profits.
• Able to effectively communicate with customers and associates. 
• Keep floors, clean, safe, and free from clutter.
• Make clean, neat, and friendly impression on customers.
• Answer phones and take customer orders, ensuring orders are completed on time and to the customer's 
• satisfaction.
• Keep inventory of current medications and process orders for new medication shipments. 
• Stock shelves with medications.
• Follow all current rules and duties of the Pharmacy, Company, and State and Federal laws, as made known.
• Must keep work area and equipment in a clean and orderly condition.
• Be prompt, tactful, calm, courteous, and professional in all interactions.
• Adhere to company policies & procedures, particularly in the areas of dress code, grooming, food safety, 
• sanitation, and maintenance of a work environment free of unlawful harassment or discrimination.
• Maintain equipment and facilities properly and safely in accordance with company policies and procedures.
• Perform any and all duties as assigned.

Physical Demands:

• Standing & Walking – Frequent standing & walking. Estimated total time 8 hrs. Maximum continuous time up 
• to 8 hrs.
• Sitting – No work activities require sitting.
• Lifting & Carrying – Max weight 20 lbs., average weight less than 5 lbs., distance carried up to 15 feet. Must 
• frequently lift items under 10 lbs. and items between 11-25lbs., and rarely lift 26- 100 lbs.
• Climbing – Frequently climbing plastic two-step stool.
• Other – This position also requires frequent bending, squatting, and kneeling, as well as constant use of either 
• arm or both for reaching in all directions. Other requirements include twisting, neck flexion/extension, cervical 
• rotation, frequent forearm movement, and frequent or sustained awkward wrist positions.
• Work Conditions – Exposure to hot and cold temperatures, and sudden changes in temperature.

Minimum Position Qualifications:

• Willing and available to work weekends and holidays as needed
• Effective written and oral communication skills.
• Ability to make intelligent decisions quickly. 
• Ability to multi-task and set priorities. 
• Personal initiative and follow through to completion.
• Strong communication skills and diplomacy when dealing with people.
• Must be able to read shelf tags, signs, product labels, training materials, bulletins, etc.
• Able to interact with doctors’ offices.
• Able to effectively use Pharmacy computer system and equipment.
• Able to perform Pharmacy clerk and/or checker duties.
• Confidentially regarding customer records is expected as a condition of ongoing employment. 
• Pharmacy Technician Certification (pass certification exam)
• Skills to maintain computer files, records and paperwork.
• Functional understanding of Third Party policies and procedures.
• Vocabulary in pharmacy terms and abbreviations.
• Knowledge of common drugs, dosage forms, and generic names.
• Ability to work as part of a team in a fast-paced environment and willingness to help all members of the 
• department.
• Able to tactfully and calmly handle stressful situations and make a positive impression on associates and 
• customers.