The State of Kansas

Player Loyalty Coordinator

  • The State of Kansas
  • KS
  • Full Time
  • 24 days ago
Salary
$40K - $45K / Year

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Job Description

Important Recruitment Information for this vacancy

Job Posting closes: September 9, 2024

Required documents uploaded by: September 9, 2024


Agency Information:

About the Lottery: In November of 1986, 64 percent of Kansas voters approved a constitutional amendment authorizing the creation of a state lottery. The Kansas Legislature passed the "Kansas Lottery Act" in 1987, and the Kansas Lottery was established. The mission of the Kansas Lottery is to produce the maximum amount of revenue possible for the State of Kansas while ensuring the integrity of all games.

The Kansas Lottery sells $1, $2, $3, $5, $10, $20 and $30 scratch tickets and $1 and $2 instant pull tab games. In addition, Kansas Lottery players enjoy Powerball, Mega Millions, Lotto America, Lucky for Life, Super Kansas Cash, Pick 3, 2by2, Keno, Racetrax, and Holiday Millionaire Raffle draw games. Kansas Lottery products are sold at approximately 1,750 retail locations.

The Kansas Expanded Lottery Act, enacted in 2007, authorized the Kansas Lottery to be the owner/operator of casino gaming in four Kansas gaming zones. Boot Hill Casino & Resort in Dodge City; Kansas Star Casino in Mulvane; Hollywood Casino at the Kansas Speedway in Kansas City; and the Kansas Crossing Casino and Hotel in Pittsburg.

The Kansas Lottery employs people in many different backgrounds/positions such as marketing, finance, security, sales and IT. The Kansas Lottery is a place where you can dream big. Come and join our winning team!

About the Position

Classified/Unclassified Service: Unclassified

Full-Time/Part-Time: Full-Time

Regular/Temporary: Regular

Work Schedule: Monday-Friday 8:00am-5:00pm

Eligible to Receive Benefits: Benefits Eligible

Veterans' Preference Eligible: Yes

Search Keywords: program administration, marketing, testing, promotions, social media, customer


Compensation:
$40,000-$45,000 Annually

  • Salary can vary depending upon education, experience, or qualifications.

Employment Benefits

Comprehensive medical, mental, dental, vision, and additional coverage

Sick & Vacation leave

Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave

Paid State Holidays (designated by the Governor annually)

Fitness Centers in select locations

Employee discounts with the STAR Program

Retirement and deferred compensation programs


Visit the Employee Benefits page for more information…


Position Summary & Responsibilities

Position Summary: This position has primary responsibility for the coordination and implementation of the Lottery’s Players Loyalty Program (PLP) marketing efforts, once identified by the ILottery Program Manager. This person is expected to work independently most of the time. Employee receives general outline of work to be performed and is generally free to develop own sequences and methods, within agreed upon parameters and budgetary constraints.


Job Responsibilities may include but are not limited to the following:

  • Coordinates all aspects of the Lottery's Players Loyalty Program(PLP) for the Kansas Lottery.
  • Develop agency strategies to use the PLP for the promotions of lottery products that enhances ticket sales and transfers to the state.
  • Increase Lottery player acquisition, engagement, and retention.
  • Creates and reviews content for the PLP platform.
  • Schedules and coordinates second-chance drawings.
  • Oversees and evaluates the electronic member database, loyalty program member specials, contests, surveys, and other member appreciation and/or program activities.
  • Coordinates with vendors to test and launch interactive games and online promotions.

View Position Description here.


Qualifications

  • Education: High school diploma or equivalent required.

Licensing & Certification: Valid Kansas driver's license required upon hire and throughout employment.

Minimum Qualifications:

  • Professional and highly developed written and oral communication skills.
  • Demonstrated ability to talk and communicate with colleagues, vendors and the public in a positive manner.
  • Organizational skills and program planning, development, implementation, and assessment abilities.
  • Works well with others in a fast-paced time-sensitive environment.
  • High level of accuracy and attention to detail.

Post-Offer, Pre-employment Requirements:

Must pass extensive background prior to hire and subject to periodic updates.
o Subject to tax clearance upon hire and periodic updates.
o Employees of the Kansas Lottery and designated family members and other persons who reside in the same residence are subject to the provisions of the Kansas Lottery Act, K.S.A. 74-8701 et seq., and the Kansas Expanded Lottery Act, K.S.A. 74-8733 et seq.
o Must complete Form I-9 upon hire and update and/or re-verify as required.
o By law, any person who holds or has held a license with the Kansas Racing and Gaming Commission may not be employed by the Kansas Lottery within five years after last holding such license.


Recruiter Contact Information

Name: Jayme Carpenter

Email: [email protected]

Phone: 785-296-5726

Mailing Address: 128 N. Kansas Ave. Topeka, KS 66603

Job Application Process

First Sign in or register as a New User.

Complete or update your contact information on the Careers> My Contact Information page. *This information is included on all your job applications.

Upload required documents listed below for the Careers> My Job Applications page. *This information is included on all your job applications.

Start your draft job application, upload other required documents, and Submit when it is complete.

Manage your draft and submitted applications on the Careers> My Job Applications page.

Check your email and My Job Notifications for written communications from the Recruiter.

Email – sent to the Preferred email on the My Contact Information page

Notifications – view the Careers> My Job Notifications page


Helpful Resources at
jobs.ks.gov: “How to Apply for a Job – Instructions” and “How to Search for a Job – Instructions"


Required Documents for this Application to be Complete

Upload these on the Careers - My Job Applications page

DD214 (if you are claiming Veteran’s Preference)

Upload these on the Attachments step in your Job Application

  • Resume
  • Cover Letter

Helpful Resources at jobs.ks.gov: “How, What, & Where do I Upload Documents”

How to Claim Veterans Preference

Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determine by the hiring manager.

Learn more about claiming Veteran’s Preference


How to Claim Disability Hiring Preference

Applicants that have physical, cognitive and/or mental disabilities may claim an employment preference when applying for positions. If they are qualified to meet the performance standards of the position, with or without a reasonable accommodation, they will receive an interview for the position. The preference does not guarantee an applicant the job, as positions are filled with the best qualified candidate as determined by the hiring manager.

Learn more about claiming Disability Hiring Preference

PLEASE NOTE: The documentation verifying a person's eligibility for use of this preference should not be sent along with other application materials to the hiring agency but should be sent directly to OPS. These documents should be sent either by fax to (785)296-7712, scanned and emailed to [email protected], or can be mailed/delivered in person to:

ATTN: Disability Hiring Preference Coordinator
Office of Personnel Services
Landon State Office Building
900 SW Jackson, Rm 401
Topeka, KS 66612


Equal Employment Opportunity

The State of Kansas is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.

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