Point Sebago Resort - Casco Maine

Primary Duties & Responsibilities

• Seek and take advantage of opportunities as it relates to product and service knowledge, job skills and training while remaining current and knowledgeable regarding competitors, technology changes and trends
• Supports and follows Cove Communities and Point Sebago policy at all times
• Promote and market via social media and other communication methods the merchandise offerings, club programs, events, and other club services
• Manage daily point of sale and receipt transactions
• Help to manage tournaments, leagues, and other events
• Provide outstanding customer service to the members and guests by understanding and being able to perform all golf shop operations
• Option to help with player development programs including junior golf
• Greets customers, assists with inquiries, and process payments in a timely manner.
• Always displays positive and enthusiastic attitude
• Standard cleaning procedures for golf shop and general areas
• Keeps sales floor and check-out area clean at all times
• Tracks future and current tournament reservations
• Helps prepare and organize tournament events / outings
• Ensures that all revenue is counted, reported, and delivered to accounting at the end of every day
• Processes sales of store items, returns, and exchanges following proper procedure
• Maintains knowledge of items sold in store
• Helps with monthly inventory assessments and adjustments
• Supports and follows Cove Communities and Point Sebago policy at all times
• All other duties as assigned

Qualifications

• Sales experience preferred
• Superior customer service skills
• Prior cash handling experience preferred
• Ability to function well in a high pace, sometimes high stress environment

Living Our Core Values

Our Core Values are a way of life, not just empty promises. We’re searching for team members who:

• Love what they do to make our guests’ dreams come true and show it through delivering service excellence authentically.
• Continually raise the bar by investing in their personal development and looking for innovative ways to exceed our guests’ expectations.
• Make every moment count, so our Team Members look forward to coming to work every day, and our guests look forward to creating new memories on their return visits.
• Consistently do the right thing for our Team Members and guests by keeping promises, delivering on commitments and building trust along the way.
• Demonstrate kindness by following the ‘Golden Rule’, ensuring that Team Members and guests have a voice and feel valued.

About Cove Communities

Cove Communities is well capitalized, progressive real estate company that acquires manufactured housing communities and RV resorts in Canada and the US. The founders of the company have a track record of building and managing dynamic, fast-growing companies with exciting upward mobility and remuneration for those Team Members that propel results.

Cove Communities is an Equal Opportunity Employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. Cove is committed to providing employees with a work environment free of discrimination and harassment.