Job Summary

This role performs a variety of routine administrative and clerical tasks that support the Operations and Construction Office in Blue Ridge.

Work requires knowledge in the area of assignment as well as applicable department and company policies and procedures to accomplish the processing of information, documents or materials to include:

• setting up comprehensive records and files
• preparing standard reports and charts
• compiling data from various sources and forms
• contacting other departments to obtain information and reconcile routine discrepancies
• performing calculations involving complicated arithmetic, etc.
• maintains record of documents processed
• informs departments of missing or incorrect data and makes minor corrections
• utilizes computer systems and/or other related equipment to record, store and retrieve information
• compiles regular and special reports using established formats and procedures
• performs basic clerical duties that are highly structured according to established procedures

This is not part of a progression within a job series. The levels in the Process Assistant job series for each specific job are based solely on the responsibilities and utilization of the knowledge, skills and abilities required for the role.

Required Knowledge, Skills, Abilities & Experience

Process Assistant I
Basic understanding of the operation of computerized and function-related equipment to record, store and retrieve information.

• 0-2 years general office experience.
• Ability to manage multiple activities and resources.
• Good oral and written communication skills
• Basic personal computer skills.
• Basic analytical and problem-solving skills
• Ability to work independently and as part of a diverse team.
• Works under immediate supervision.

Process Assistant II
Basic understanding of the operation of computerized and function-related equipment to record, store and retrieve information.

• 2+ years general office experience.
• Ability to manage multiple activities and resources.
• Strong oral and written communication skills.
• Proficient personal computer skills.
• Basic analytical and problem-solving skills.
• Ability to work independently and as part of a diverse team.
• Works under immediate supervision.

Education Requirements

Required degree (equivalency not accepted in lieu of required degree):

High School Graduate , GED

Licenses, Certifications, or Quals Description

Working Conditions

Other Working Conditions

Test Description

This job requires recommended test results from SHL Microsoft Assessment(s) administered online during the employment selection process.

Microsoft Word - This test evaluates a candidate’s ability to perform certain operations in a simulated environment of Microsoft Word, and includes the following topics: Applying Illustrations and Graphics, Applying Page Layout, Creating Content, Creating, Printing, and Saving Documents, Formatting Content, Proofreading Documents and Reviewing, Maintaining, and Securing Documents.

Microsoft Excel - This test evaluates a candidate's ability to perform certain operations in a simulated environment of MS Excel, and includes the following topics: Applying Formulas and Functions, Creating and Analyzing Data, Formatting Cells, Data, and Content, Managing Workbooks and Worksheets, Presenting Data Visually, and Printing and Views.

Microsoft PowerPoint - This test evaluates a candidate’s ability to perform certain operations in a simulated environment of Microsoft PowerPoint, and includes the following topics: Applying Transitions and Animations, Creating, Managing, and Saving Presentations, Formatting Presentation Content, Reviewing, Collaborating, and Delivering Presentations, and Working with Multimedia Elements, Images, and Illustrations.