Product Specialist- Smart Motors Toyota

Do you want to help transform the auto industry? Come let Smart Motors Toyota show you just how Remarkable you can be!

At Smart Motors Toyota, we are challenging the norm when it comes to both the car buying process and the employee experience. As a Smart Motors Toyota teammate, you are part of a growing company that strives for an inclusive culture: which is why we need you! We value individuals who:

• Make it matter through being a caring team member.
• Are authentic and communicate with transparency and kindness.
• Welcome differences by seeking, listening, and learning from diverse perspectives.

At Smart Motors Toyota we encourage and support career development, job opportunities across multiple professions, an inclusive culture where everyone is a leader (from entry level up to general management), encouragement to be your authentic self, and an almost obsessive focus on the employee and guest experience. Combine that with market-leading benefits offerings and opportunities across multiple states, and we think you’ll agree that YOU BELONG AT SMART MOTORS TOYOTA!

Your Purpose as a Product Specialist:

• Maintains professionalism and delivers excellent customer service to each guest.
• Conducts vehicle feature and benefit presentation by assisting guests on their test drive of vehicle(s).
• Ability to maintain strong product knowledge for all manufacture products to support guests’ questions.
• Directs guests to additional information resources by staying entuned to all manufacture changes and updates.
• Explain and demonstrate vehicle features and technologies at delivery, answering any questions that might arise from the customer.
• Maintains consistent guests’ communication after delivery to ensure guests satisfaction is met.
• Travels to and from guest’s residence with potential extended geographic locations.
• Regular and reliable attendance.
• Effectively coordinates and communicates with Sales and Service departments to ensure guests experience is met.
• Ensures all vehicles meets all pre-delivery requirements.
• Drive between dealerships to pick up or drop off other vehicles.
• Keeps new- and used-vehicle lots neat and orderly, moving cars as directed by the general manager and in accordance with dealership display standards.
• Inspects parts, equipment, or vehicles for cleanliness, damage, and compliance with standards or regulations.
• Makes key tags for vehicles.
• Other duties as assigned by management.

Basic Qualifications:

• Must be at least 18 years of age.
• Preferred knowledge working with customer service environments.
• Desire to quickly learn job function to move into future sales leader role.
• Ability to quickly learn new and changing sales technology advancements and processes.
• Ability to quickly learn and maintain manufacture product knowledge.
• Excellent written and oral communication required.
• Experience in fast-paced environments preferred.
• Time management, detail oriented, organizational, problem- solving abilities.
• Strong collaboration and communication capabilities and skillsets to develop and effectively maintain partnerships internally and externally.
• Ability to effectively interact and engage multiple guests at one time.
• Valid driver’s license.

Additional Qualifications:

• A team-first always perspective with a desire to win together attitude.
• An innate desire to help others in all ways possible.
• Dedicated to creating meaningful outcomes in everything you do.
• Welcomes difference by seeking, listening, and learning from diverse perspectives.
• Authentically communicates with transparency, empathy, and kindness.
• Forever curious and motivated by a passion for continuous improvement.

Your Well-Being:

• Competitive Pay
• Comprehensive Benefits Offering: Market-leading medical plans including PPO, HSA, and FSA options; Multiple Dental (includes orthodontics) and Vision plans; Varying Vacation and Sick Leave available Day 1; 4 Week-Paid Parental Leave available Day 1; 401(k) Match with 100% vesting after 1 year and immediate eligibility at age 18; Short- and Long-Term Disability options; Accident and Critical Illness Plans; Basic Life, Pet, Legal, & Identity Insurance
• Flexible Work Schedule: Specific Days and Hours will be required for this role
• Training and Development Opportunities for All Employees
• Extensive Employee Discounts: Vehicle purchases, parts, service, hotels, travel, and more
• Educational Reimbursement: General and specialized technical automotive degrees
• Employee Assistance Programs
• Paid Holidays: New Year’s Day, Memorial Day, Juneteenth, 4th of July, Labor Day, Thanksgiving, Christmas Eve, & Christmas Day

Baxter Auto Group

Baxter Auto Group is one of the nation's leading automotive retail groups, serving the communities of Omaha and Lincoln, Nebraska; Kansas City, Kansas; Colorado Springs, Colorado; and Madison, Wisconsin. The company operates 21 dealerships and represents nine of the nation's top automotive brands, including Ford, Lexus, Toyota, Audi, Volkswagen, Honda, Subaru, Mercedes-Benz, and Infiniti.Baxter Auto believes its exceptional employees truly distinguish the company in the marketplace. It continually invests in maintaining a remarkable employee experience, including industry-leading benefits, a flexible work-life balance, and an experience centered around four key pillars: purpose, growth, well-being, and belonging.

Employment with Baxter is contingent upon applicants’ successful completion of the background check process and drug screening test. Baxter embraces diversity and equal employment opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Baxter is an equal opportunity employer and does not discriminate on the basis of race, religion, national origin, sex, gender, gender identity, sexual orientation, marital status, protected veteran status, disability, age, or other legally protected status. In addition, Baxter will provide reasonable accommodation for qualified individuals with disabilities. If you are unable or limited in your ability to submit an application because of a disability, please contact us at (531) 365-3165, option #1 to request accommodation.