The Program Support Worker provides for the clerical needs of staff to serve children and families.
- Provides quality customer service when greeting individuals either by phone or in person.
- Provides technical assistance with distributing and sorting mail, assembling packets, and sending and receiving of information.
- Gathers, reviews, and maintains client information for files and assures compliance standards are met.
- Assists with keeping children and family information up to date in the client management system.
- May purchase and maintain office inventory.
- May take minutes at meetings.
- Assures confidentiality of all data and information.
- Reports critical incidents to DCF verbally within 12 hours, written within 24 hours.
- Implements Saint Francis Ministries policies and follows directives as required. Follows and adheres to all pertinent Saint Francis Ministries Standard Operating Procedures (SOP’s), rules, personnel policies, and procedures; related accreditation and licensure standards; and federal, state, and local rules, statutes, regulations, and contractual terms.
- Is knowledgeable of and follows all safety procedures.
- Reports unusual incidents through appropriate Risk Management, clinical and safety channels.
- Ensures clients’ rights are protected.
Requirements:
- High School diploma or equivalent
- Prefer experience with clerical duties and data collection.
- Must be 21 years of age.
- Must pass a drug screen, MVR, KBI, Child Abuse and Neglect Central Registry Clearance check and an Adult Registry Check
- FBI Fingerprint check
- Lifting requirement of 50 lbs.
- Must have valid driver’s license, acceptable driving record and reliable transportation
Job Type: Full-time
Pay: $12.63 - $17.05 per hour
Work Location: In person